Home → Troubleshooting → All Products: Startup → "Method 'InitializeEx2' of object '_RiskOL' failed"
Applies to:
Palisade software release 5.7
Problem:
@RISK (StatTools, PrecisionTree, etc.) won't start up. It just gives me the message:
Method 'InitializeEx2' of object '_RiskOL' failed
or
Method 'InitializeEx' of object '_OptLibrary' failed
Response:
This message usually means you are trying to run the software via some sort of remote login such as Remote Desktop or terminal services. This is not permitted by the license terms for a standalone license. We apologize for the misdirection given by the error message.
You need to be physically present at the computer and directly logged in.
If running via remote login is a requirement for you, please contact your Palisade sales manager about a network license.
Special note for XP Mode in Windows 7: Microsoft has implemented Windows 7's XP Mode as a form of remote desktop, and therefore you cannot run standalone versions of our software in XP Mode in Windows 7. However, there's no need to do that anyway, because all of our recent releases run just fine in 32-bit or 64-bit Windows 7.
last edited: 2012-05-16