HomeTroubleshootingAll Products: Startup"Automation error: The callee (server [not server application]) is not available:

2.28. "Automation error: The callee (server [not server application]) is not available:

Problem:
The following error message appears:

Automation error
The callee (server [not server application]) is not available and disappeared; all connections are invalid. The call may have executed.

Response:
This may arise from incompatibility with a third-party add-in. The only one that we know of at this writing is Morningstar Commodity Add-In 3.2.6. It is not necessary to uninstall the add-in, but you will need to disable it while running @RISK.

If you recently installed some other third-party add-in and this message began appearing with @RISK, try disabling that add-in and see if @RISK now runs successfully. If it does, please contact Technical Support so that we may update this article.

last edited: 2014-04-16

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