Home → Troubleshooting → All Products: Startup → "Compile error in hidden module"
Applies to: All Palisade products that run as Excel add-ins
When I start one of your products, I get "compile error in hidden module".
This is most likely an issue with other software on your computer. Please try these suggestions:
If you have a beta version of Google Desktop, this is a known issue. To fix the problem, simply download and install a later version of Google Desktop.
Under certain circumstances, PDFMaker or Norton Antivirus can cause this problem. Please see You receive a 'Compile error in hidden module' error message when you start Word or Excel in the Microsoft Knowledge Base.
If you have an early version of Excel XP, this is a known issue. Please download and install the service pack for Excel XP from Microsoft's site.
If the above suggestions don't apply to you or don't resolve the problem, please follow the suggestions in Find and Fix Startup Conflicts (Excel 2007–2013) or Find and Fix Startup Conflicts (Excel 2003 and Earlier).
Last edited: 2015-10-05