Home → Troubleshooting → Installation → "Error 1327: Invalid Drive (I:\ F:\ D:\ H:\)"
Disponible tambien en Español: Error 1327: Unidad no Válida (I:\ F:\ D:\ H:\)
Applies to: Version 7.x
Issue: When Downloading @RISK and running the software, during installation there's a pop-up message saying: "Error 1327: Invalid Drive"
This error you're making reference is not related to our software at all, it looks like the system registry contains references to a hard drive or network drive that is no longer connected, generating this error code at the end.
The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding.
Navigate to Start > Run, type Regedit and click OK.
In the Windows Registry Editor, expand the following node:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
In the right pane, look for any value that contains a drive that is not correct or currently connected. Right-click the entry and select Modify.
Type C:\My Documents in the Value data box, and click OK.
Repeat step 3 and 4 for each of the following registry keys:
Close the Registry Editor and install @RISK once again.
Last Update: 2020-01-27