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18.3. "Component CODEJO~2.OCX ... not correctly registered"

Applies to:
Palisade Server Manager 7.5.2

If you have 7.5.0, see "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered".

When I launch Server Manager, I get the message

"Component CODEJO~2.OCX or one of its dependencies is not correctly registered: a file is missing or invalid"

When I click OK, Server Manager does not run.

We're not sure of the cause. But the following procedure worked for both customers who reported this:

  1. Open an administrative command prompt. (An ordinary command prompt will not work.)

  2. Execute the commands
    regsvr32 "C:\Windows\SysWOW64\Codejock.CommandBars.Unicode.v17.1.0.ocx"
    regsvr32 "C:\Windows\SysWOW64\Codejock.Controls.Unicode.v17.1.0.ocx"

You should get a popup success message for each command. If you get a failure message, locate the two files somewhere under C:\Windows, and use their locations instead of the paths shown in the two commands. If you can't find the files, uninstall Server Manager in Control Panel » Programs and Features, and reinstall it by right-clicking the installer and selecting Run as administrator. (Don't deactivate any licenses as part of the uninstall.)

Last edited: 2018-03-27

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