Palisade Knowledge Base

HomeTroubleshootingInstallation"Error 1304. Error writing to file OptQuestNET.dll."

1.15. "Error 1304. Error writing to file OptQuestNET.dll."

Applies to: All products, releases 7.x

My installation fails with his message:

Error 1304. Error writing to file OptQuestNET.dll. Verify that you have access to that directory.

What directory is it talking about?

The error message is unfortunately misleading. The real problem is that our 7.x releases require .NET 4.0 or 4.5, and it is not installed on this computer. Our EXE installer installs it automatically, but if you're using an MSI installer you need to install .NET and other prerequisites before running our installer. Please see Microsoft Components Required for Palisade 7.x Software Install.

Last edited: 2015-07-22

This page was: Helpful | Not Helpful