Home → Troubleshooting → All Products: Startup → "Error code 50030 populating a FLEXnet License Specification"
Applies to: Palisade software releases 5.x–8.x
When I try to launch the software, I get the error message
Authorization failure
Details:
Error code 50030 populating a FLEXnet License Specification from Trusted Storage
Something is stopping the license service from running. If you have a Windows policy setting that allows only specified executables, verify that PalFlexServer5.exe, PalFlexServer6.exe, PalFlexServer7.xe, PalFlexServer8.exe (depending on your software version) has permission to run, and the same for FNPLicensingService.exe.
Click Start » Run, type Services.msc and click OK. FLEXnet Licensing Service should be set to Manual. (FNPLicensingService.exe is the executable for FLEXnet Licensing Service.) If it's Disabled, right-click it, select Properties, and set it to Manual.
Last edited: 2020-04-08