Home → Troubleshooting → All Products: Startup → "Unable to read product language"
Applies to:
All products, release 5.x and newer
Problem:
When I try to launch one of the tools, I get the message
Operation failed: unable to read product language
Response:
This message usually points to a permissions problem, possibly at install time. Please run a repair of the software by following the instructions in Repair of Palisade Software.
If that doesn't resolve the issue, please contact Technical Support.
last edited: 2011-06-06