HomeTechniques and TipsAll Products"An update is available." (6.x)

1.12. "An update is available." (6.x)

Disponible en español: "Hay una actualización disponible" (6.x)
Disponível em português: "Há uma atualização disponível" (6.x)

Applies to:
All products, releases 6.2.0–6.3.1

Scenario:
When you launch your Palisade software, you get a message similar to

An update is available.

A newer @RISK (version 6.3.0) was released on 2014-06-30.
Your maintenance contract entitles you to this update free of charge.

You'd like to update, but you have to wait for your IT department to install it.  Or perhaps you prefer not to update at this time.  Can you suppress the message?

Response:
If you just click "Don't update", the reminder will appear again the next time you run the software.  But you can "snooze" it for about a month by clicking "Remind me in 30 days".

If you want to suppress the reminder for a longer time, you can follow this procedure:

  1. Click the "Remind me in 30 days" button.  (This is an easy way to create the necessary key in the System Registry. But if your Palisade software isn't currently running, you can create the key in step 5 below.)
  2. Close Excel and Project.
  3. Click Start » Run, type regedit and press the Enter key
  4. Navigate to HKEY_CURRENT_USER\Software\Palisade.
  5. In the right-hand panel, you should see a value called SuppressProductUpdateMessages — if it's not there, right-click an empty area and select New » DWORD.
  6. Double-click SuppressProductUpdateMessages and enter a Julian day, such as 41934 for 2014-10-22 or 47848 for the last day of the year 2030. (Easy way to find a Julian day: type a date in Excel and then format it as a number.)

The update notice will not appear again until the selected day.

last edited: 2015-06-17

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