HomeTroubleshootingNetwork Server IssuesTwo Copies of LMGRD Running

18.17. Two Copies of LMGRD Running

Applies to:
Palisade network software releases 5.0 and later, including all 6.x/7.x network releases
(FLEXnet 11.4 and later)

After I click Start Service in Server Manager, or Start Server in LMTools, in Windows Task Manager I can see that two instances of LMGRD are running.  Why is this, and how do I fix this problem?

This is by design.  Flexera made a change in how FLEXnet works, between FLEXnet 10.1 (in our 1.x/4.x products) and FLEXnet 11.4 (in our 5.x products).  Now, when lmgrd is run as a service, it launches a second lmgrd process.  Although it looks a bit odd, it's not a problem because the performance impact is negligible.

I have FLEXnet products from multiple vendors.  How can I tell which instances of lmgrd are serving licenses for which end-user software?

In later versions of Windows, right-click an instance of lmgrd in Task Manager and select Properties.  The location will tell you which copy of lmgrd this is.  (By default, "Palisade" will be in the install path for lmgrd used with both 5.x and 6.x versions of our software.)

In earlier versions of Windows, such as Windows XP, you may need a separate utility to obtain that information.  Process Explorer from Sysinternals (now part of Microsoft) is generally well regarded.

Last edited: 2015-10-19

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