HomeTroubleshootingAll Products: Startup"FLEXnet returned error code –97" (standalone)

2.57. "FLEXnet returned error code –97" (standalone)

Applies to: All products, 6.1 Preview

When I launch @RISK or another one of the Palisade applications, I get this error message:

Authorization failure
Details:
FLEXnet returned error code –97: The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.

I have a standalone copy of the software, not a network client.

Were you running the 6.1 Preview? It had a special form of license, which expired in March 2013. After that date, you might get this error message when you try to run the software.

To solve this, please go to our Free Trial Versions page and select your product. Download and install it. During install, on the Customer Information screen, select "I am upgrading or reinstalling" and leave the Activation ID box blank. If you have current maintenance, the new install will pick up your activation. Otherwise, it will install as a trial, and if you decide to purchase you will be able to activate it without reinstalling the software.

Last edited: 2015-10-05

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