HomeTroubleshootingInstallationInstaller Freezes at 100%

1.3. Installer Freezes at 100%

The installer seems to run, but when the progress bar is completely full (100% complete) the installer just hangs.

When the installer hangs with a full progress bar, that usually means that the installer doesn't have sufficient privilege.

If that doesn't solve the problem, please look for any security software you might have that could be interfering. We know our installer works just fine on an out-of-the-box Windows PC, and we know also that the well-known antivirus and firewall programs are not an issue. But if you have some less common security software, try disabling it and repeating the install.

The Microsoft tool Fix problems that programs cannot be installed or uninstalled fixes some common installation problems, such as an installer hanging at 100% complete.

If that also fails, please contact Palisade Technical Support. We have a license repair tool that may solve the problem.

Last edited: 2015-09-30

This page was: Helpful | Not Helpful