HomeTroubleshootingAll Products: Startup"FLEXnet returned error code –157"

2.62. "FLEXnet returned error code –157"

Applies to: Palisade software, releases 6.x/7.x

When I try to launch my software, I get this message:

Authorization failure.
FLEXnet returned error code –157: Trusted Storage compromised, repair needed
Trusted Storage is invalid, and needs to be repaired

The license for your Palisade software has been broken by an upgrade to Windows 10 or Windows 8.1, by a backup/restore operation that was less than perfect, by changing your computer's system date, or through other causes.

If you can get into Help » License Manager, or if License Manager opens spontaneously, please follow the do-it-yourself license repair procedure.

If you can't get into License Manager, please contact Palisade Technical Support to replace your inaccessible activatable license with a certificate license. They will want a screen shot of the error message, along with the appropriate version of Palisade diagnostics for your software:

Last edited: 2018-01-12

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