HomeTroubleshooting@RISK with ProjectsTutorial Does Not Run in Firefox, Opera, ... (@RISK 4.x)

6.25. Tutorial Does Not Run in Firefox, Opera, ... (@RISK 4.x)

Applies to:
@RISK for Project 4.1

Problem:
I try to launch the Palisade tutorial, which has a Firefox (Opera, Netscape, ...) icon on its shortcut. Although I do have Windows Media Player installed, the tutorial returns an error message and will not run.

Response:
Tutorials based on Windows Media Player must be played in Internet Explorer. The tutorials will not run in Firefox or other non-Microsoft browsers. However, if Firefox, Opera, Netscape, etc. is your default browser, you can still run the tutorial as follows:

  1. Make sure Internet Explorer is installed on your computer. (If you have a Windows computer, Internet Explorer is most likely present on it even if it's not your default browser.)
  2. Open Internet Explorer.
  3. From the menu in Internet Explorer, choose File>Open. The Open dialog appears.
  4. Click the Browse button in the dialog. The file navigation dialog appears.
  5. Use the dialog to navigate to the tutorial file (or its shortcut).
  6. Click the Open button. The file path to the tutorial appears in the Open dialog.
  7. Click the OK button. The tutorial is now ready to run.

last edited: 2012-11-23

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