HomeTroubleshootingNetwork Server Issues"Path/File access error"

18.5. "Path/File access error"

Applies to: Palisade Server Manager 6.x

When I launch Server Manager, I get this error message:

Palisade Server Manager
Path/File access error

This is most likely a privilege issue.

First, make certain that you have logged on with full administrative rights. If not, please log off Windows and log in as a full administrator.

A less common problem is insufficient permissions on files or folders. You need read, write, and delete access (or Full Control) in the folder where Server Manager is installed, and also in the Windows temporary folder.  By default, Server Manager is installed in C:\Program Files (x86)\Palisade\NetServer or C:\Program Files\Palisade\NetServer. To find the Windows temporary folder, click Start » Run and enter the command %TMP% including the percent signs.

If you have full administrative rights, and full control of both folders, but you still see the message, Server Manager may not be getting elevated privilege.  Try starting it this way:  Click Start » Programs » Palisade Network Server, then RIGHT-click Server Manager and select Run As Administrator.

Server Manager 7.0.0 and newer diagnose the problem correctly and tell you that administrative rights are required. To obtain the latest Server Manager, please see Upgrading Palisade Software.

Last edited: 2015-10-19

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