HomeTroubleshooting@RISK for Excel: SimulationProgress Window Not Displayed during Simulation

4.1. Progress Window Not Displayed during Simulation

Applies to: @RISK 5.7, 6.x, 7.x

The small progress window is not visible when a simulation is running. The simulation runs properly and results graphs are also displayed properly.

This could be due to a simulation setting, or to the window somehow being moved off screen.

Simulation settings — @RISK 6.2/6.3/7.x:

Beginning with release 6.2, a simulation setting lets you prevent the progress window from appearing during simulation. This setting is stored with the workbook, so possibly this workbook is set to inhibit the progress window.  Open the Simulation Settings dialog, and on the View tab verify that Show Simulation Progress Window is selected.  If it's not selected, select it, click OK, and save the workbook.

Progress window off screen — @RISK 5.7/6.x/7.x:

Beginning with the 5.7 release, the location of the Progress Window is stored in a registry key. It's possible that at some point the Progress Window was moved outside of the visible display area. Deleting the registry key will force @RISK to display the Progress Window in its default, visible location. The steps to take are:

  1. Close all copies of Excel and @RISK.
  2. Launch REGEDIT. This can be done using Start » Run.
  3. Locate the registry key HKEY_CURRENT_USER\Software\Palisade\@RISK for Excel. Click the + sign at the left to expand it, if necessary.
  4. Double-click "7.0", "6.0", or "5.0" for @RISK 7.x, 6.x, or 5.7.
  5. Double-click RiskModel and then Windows.
  6. Right-click on Progress Window and select Delete.
  7. Launch @RISK, open a model, and run a simulation.

The Progress Window should now be visible, and @RISK should remember its position next time.

Last edited: 2015-10-14

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