HomeTroubleshootingAll Products: Startup"Failed to load ... Palflex5.dll"

2.45. "Failed to load ... Palflex5.dll"

Applies to: All Palisade software releases 5.x

When I try to run my Palisade software, I get the message

Failed to load c:\Program Files\Palisade\System\Palflex5.dll

or

Failed to load c:\Program Files (x86)\Palisade\System\Palflex5.dll

The solution requires full administrative rights.

  1. In Computer or My Computer, navigate to the Palisade installation folder, then open the System folder under the Palisade folder. (The full path is shown in the error message.)

  2. Delete these files:

    Palflex5.dll
    Palflex5_libFNP.dll
    Fnpcommssoap.dll
    Fnp_act_installer.dll

  3. Follow the repair procedure in Repair of Palisade Software.

If the above does not work, check your Local Settings folder and make sure that it has not been set to read only.

Last edited: 2012-11-09

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