HomeTroubleshootingAll Products: Startup"Cannot checkout an uncounted license ..."

2.30. "Cannot checkout an uncounted license ..."

Applies to:
All Palisade software releases 5.x

Problem:
When I try to run my software in Terminal Services, Remote Desktop, or similar, I get this error message:

FLEXnet returned error code –103: Cannot checkout an uncounted license within a Windows Terminal Services guest session

Response:
You have a standalone (workstation) copy of the software. Standalone copies are designed to be operated while you are physically present at the computer. By design, it is not possible to remote in and run a standalone copy of the software.

If you wish to use Palisade software with Terminal Services, Remote Desktop, or other forms of remote access, please contact your Palisade sales representative to convert your standalone license to a concurrent network license.

last edited: 2008-10-30

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