HomeTroubleshootingAll Products: Startup"Unable to read product language"

2.88. "Unable to read product language"

Applies to:
All products, release 5.x and newer

Problem:
When I try to launch one of the tools, I get the message

Operation failed: unable to read product language

Response:
This message usually points to a permissions problem, possibly at install time. Please run a repair of the software by following the instructions in Repair of Palisade Software.

If that doesn't resolve the issue, please contact Technical Support.

last edited: 2011-06-06

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