HomeTroubleshootingAll Products: Startup"PalFlexServer6 Application has encountered a problem and needs to close."

2.70. "PalFlexServer6 Application has encountered a problem and needs to close."

Applies to:
DecisionTools Suite 6.0, textbook version only
(August 2012 downloads only)

Problem:
I installed my textbook version without any error messages. But when I launch any of the tools, immediately after startup it gets the above error message, or the following message:

Authorization failure
Details:
Unexpected status=0, err=109, for kernel function TransactNamedPipe, after calling transactNamedPipe.

Response:
There was a problem with an early release of the textbook install for 6.0, which was corrected at the end of August 2012.

If you downloaded early and are experiencing this problem, we apologize for the inconvenience. Please do not uninstall the software. Just repeat the download and install procedure from the beginning. You will get a new version of the software, which does not have this problem.

last edited: 2013-04-25

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