HomeTroubleshootingInstallationTextbook Software Installs as Trial Version

1.9. Textbook Software Installs as Trial Version

Applies to:
DecisionTools Suite, textbook edition

Problem:
I installed the textbook edition of the software, but when I launch it it tells me that it is a trial version, or License Manager says "There is no available license". What Activation ID should I use?

Response:
The textbook software does not require activation, if installed correctly. During installation, you need to extract all files from the .ZIP file to your desktop, and then run the installer. If you run the installer from within the .ZIP file (compressed folder), it will not find your textbook license and will install itself as a trial.

To solve this problem, simply reinstall the software correctly.  After installing, you can delete the files that you extracted to your desktop.

Additional keywords: No license available

last edited: 2017-02-03

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