HomeStandalone LicensesDownload and InstallInstalling Palisade Standalone Software

1.1. Installing Palisade Standalone Software

Applies to:
All products, releases 6.x/7.x, individual commercial license
All products, releases 6.x/7.x, individual academic (faculty/staff) license
All products, releases 6.x/7.x, individual student version bought directly from Palisade
All products, trial version

Does not apply to:
Concurrent Network Client
Enterprise Network Client
Course license
Software that comes with textbook

If you already have a the software installed and just want to activate it, there's no need to reinstall. Launch the software. If License Manager doesn't come up spontaneously, click Help » License Manager. Click Activate and follow the prompts on your screen.

If the software isn't on your computer, or if you're reinstalling to solve a problem, follow this procedure:

  1. If you received a live link in email, click or double-click it. If you received a link as plain text, highlight it with your mouse, press Ctrl+C, click into the location window of your browser, and press Ctrl+V followed by the Enter key.
    Location bar of Chrome browser
  2. The download might start automatically, or you might get a prompt first. If you get a prompt, select Save, not Run or Open.
  3. When the download finishes, press Ctrl+J to open your downloads list. In Chrome, click Show in Folder; in Firefox, right-click the first entry and select Open Containing Folder.
    'Show in Folder' in Chrome browser
  4. Right-click the name of the installer program, which matches the last part of the link you received, and select Run as Administrator. If you don't have that option, an IT person will need to do the install for you.
    Run as Administrator
  5. When prompted, choose your installation language and accept the license terms.
  6. On the Customer Information screen, in the bottom half, please take a moment to make the right choice for your situation:
    • Installing a trial version? Leave the selection at "I want to activate a 15-day, fully-featured trial."
    • Already have a license on this computer? Select "I am upgrading or reinstalling." This prevents the installer from installing a trial license that would mask the activated license you already have. Yes, you can get back the activated license if that happens, but it would be an extra step.
    • Installing purchased software? You can activate it during installation by selecting "I want to activate a license" and pasting the Activation ID in the box. Or, you can leave the selection at "I want to activate a 15-day, fully-featured trial" and activate the software later. If you have any doubt about the stability of the computer, or if you're not connected to the Internet, we recommend you install a trial now and activate later.
    Palisadeinstaller — Customer Information screen
  7. When you click Next, the installation should proceed without further action by you.

    If you chose "I want to activate", the installer will try to activate the Activation ID you enter. If you get a popup later in the installation, "Setup was unable to activate the Activation ID", just click OK and the installation will proceed. After you get the Setup Completed screen, see "Setup was unable to activate the Activation ID ..." for your next steps.

    Palisadeinstaller — Customer Information screen
  8. When you see the Setup Completed screen, click Finish.

    You may wonder about the button labeled Download SQL Server Express. The great majority of people don't need it, but if you do you can always install it later. See SQL—Do I Need to Install It? for more information.

See also:

Last edited: 2018-07-11

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