HomeTroubleshooting@RISK for Excel: Other IssuesImport MPP File Does Nothing

8.15. Import MPP File Does Nothing

Applies to:
@RISK 6.x/7.x, Professional and Industrial Editions

In the @RISK ribbon, I click Project » Import MPP File, but it does nothing. If I open an example that is pre-linked to a project file, the MPP file does not open

Please follow these troubleshooting steps:

  1. Verify that your current version of Microsoft Project is the default program for MPP files. It's good if simply double-clicking an MPP file opens it in Project, but that's not a 100% effective test. Click the Start button and type Default Programs, or bring up Control Panel and select Default Programs. Select Associate a file type or protocol with a specific program. The mpp type should be listed as "Microsoft Project Document" and opened by your current version of Project.

  2. Make certain that the necessary version of .NET is installed and active.
    @RISK 7.x: See item 1 in Microsoft Components Required for Palisade 7.x Software Install.
    @RISK 6.x: See item 2 in Microsoft Components Required for Palisade 6.x Software Install.
    Run the .NET Framework Repair Tool mentioned in that article.

  3. Install or reinstall the proper version of MSVC++. Even if MSVC++ is already installed, reinstall the file or files for your versions of @RISK and Windows, because they will repair a prior faulty install.
    @RISK 7.x: See item 2 in Microsoft Components Required for Palisade 7.x Software Install.
    @RISK 6.x: See items 3,4,5 in Microsoft Components Required for Palisade 6.x Software Install.

  4. Remove outdated references to Office from your System Registry.

  5. Remove outdated references to Project from your System Registry.

  6. Repair Microsoft Office (full repair), and repair Microsoft Project. The Project repair follows the same pattern, but is separate from the rest of Office.

Last edited: 2018-06-18

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