HomeTroubleshootingStatTools"Defaults error" when Running a Regression

13.6. "Defaults error" when Running a Regression

In StatTools, when I try to run a regression, an error message pops up saying

Defaults error

Your Microsoft Office installation has become corrupt. Try a repair first, but you may need to uninstall and reinstall Office.

If you have Office 2013 or Office 2016 (including Office 365), follow this procedure:

  1. First, try repairing Microsoft Office. That has a good chance of clearing the problem, though not 100%.
  2. If the repair isn't sufficient, you'll need to uninstall and reinstall Office. See Uninstall Office from a PC, and then reinstall Office.

If you have Office 2010, follow this procedure:

  1. Try repairing Microsoft Office. That has a good chance of clearing the problem, though not 100%. If the repair doesn't solve the problem, continue with this procedure to uninstall and reinstall office
  2. Make sure you still have your installation media and Microsoft Office activation code; make sure you haven't used up the maximum number of activations shown on your package. As of this writing (August 2017), Microsoft is no longer giving any assistance with installing or activating Office 2010. Palisade is unable to help with installing or activating any Microsoft software.
  3. In Control Panel » Programs and Features, uninstall Microsoft Office 2010.
  4. Delete the folder C:\Program Files\Microsoft Office\Office14 or C:\Program Files (x86)\Microsoft Office\Office14, whichever exists.
  5. Reinstall and reactivate Office 2010.

Last edited: 2017-08-21

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