HomeTroubleshootingInstallation"Error 1606. Could not access network location %HOMESHARE%\My Documents\"

1.19. "Error 1606. Could not access network location %HOMESHARE%\My Documents\"

The installer fails with the message

"Error 1606. Could not access network location %HOMESHARE%\My Documents\"

What can I do to allow the install to proceed?

It seems you have the HOMESHARE environment variable set to a network location, and there's a permissions problem. To check this, open a command prompt and execute this command:

echo %HOMESHARE%

Suppose the response is \\ASERVER1\Users\ABCXYZ. The user doing the install must have at least read access to ABCXYZ, or the lowest-level folder, and all users must have at least read access to Users, or the folder one level up. This is necessary only during the install, not when running the Palisade software after installation.

See also: Environment variables in Windows NT

Last edited: 2017-06-28

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