HomeTechniques and TipsWindows OperationsFinding Your Display Settings

20.1. Finding Your Display Settings

Occasionally we'll run across a problem that is related to particular display settings. To reproduce the problem here, we need to know your display settings. This article explains how to find them, for various versions of Windows. Please be sure also to tell is which version of Windows you have, and whether it's a real machine, a virtual machine hosted in a Mac, or a virtual machine hosted in Windows.

If you have multiple screens, please do the following for each screen on which you run our software:

Windows 10:

Right-click the desktop and select Display Settings. (a) What's the percentage next to Change the size of text, apps, and other items? And (b) is the orientation portrait or landscape?

On the same panel, click Advanced display settings near the bottom—you may need to scroll down to make that visible. (c) What's the Resolution shown?

Windows 8.1:

Right-click the desktop and select Screen Resolution. (a) What is the Resolution shown? (b) What is the Orientation?

Click Make text and other items larger or smaller. You'll see a slider control with limits Smaller and Larger. (a) Tell us how many tick marks you see under the slider, and where the indicator is pointing; or just make a screen shot and attach it to your reply.

Windows 8:

Right-click the desktop and select Screen Resolution. (a) What is the Resolution shown?

Click Make text and other items larger or smaller. (b) Which is selected, Smaller–100%, Medium–125%, or Larger–150%?

Windows 7:

Right-click the desktop and select Screen Resolution. (a) What is the Resolution shown?

Click Make text and other items larger or smaller. (b) Which is selected, Smaller–100%, Medium–125%, or Larger–150%?

Windows XP:

Right-click the desktop and select Properties. (a) What is the Screen resolution shown, _____ by _____ pixels? (b) What is the Color quality shown?

Click Advanced at the lower right. (c) What is the DPI setting shown? If it's Other, click the down arrow and re-select Other to make the Custom DPI Setting dialog pop up. (d) What percentage is shown?

Last edited: 2017-02-21

This page was: Helpful | Not Helpful