HomeTroubleshootingAll Products: StartupBroken License? Do-It-Yourself Repair (7.5.1 or newer)

2.50. Broken License? Do-It-Yourself Repair (7.5.1 or newer)

Applies to:
All products, release 7.5.1 or newer, standalone licenses

In the article "FAILURE: License is broken", you suggest emailing Technical Support for customized instructions. Isn't this something I can fix myself?

Yes, you should be able to. First, try the Repair button in License Manager. It will attempt to communicate with our server to perform an Automatic Repair. If you get a success message, ignore the rest of this article.

If the Repair button fails, please see the attached instructions to perform a manual repair. If you don't have a Repair button, please see Broken License? Do-It-Yourself Repair (No Repair Button).

Last edited: 2019-02-12


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