Home → Techniques and Tips → All Products → What's New in the Knowledge Base?

1.1. What's New in the Knowledge Base?

This page lists the principal changes in the Palisade Technical Support Knowledge Base, from most recent to oldest. Each entry shows the "book", chapter, and article titles, with live links. Titles of new articles are in bold face and marked with ★.

2 July - 16 Aug 2019

New Article:

Home → Troubleshooting → All Products: Other Issues → Invalid procedure call or argument

29 June - 1 July 2019

Updated Articles:

18 June - 27 June 2019

Article updated:

Home → Troubleshooting → All Products: Other Issues → "Microsoft Excel cannot open or save any more documents ..."

07 May - 17 June 2019

Changes in Stand alone EULA and Network EULA

Home → End User Setup → Further Information → End User License Agreement (EULA)
Home → Network Guide → Reference → 7.x Network Server License Agreement

02 May - 06 May 2019

New article:

Home → Configuração do usuário final → Mais informações → Política de Ciclo de Vida dos Produtos da Palisade ★

30 April - 01 May 2019

Updates on Maintenance Policy:

End User Setup → Further Information → Palisade Product Lifecycle Policy
Spanish article: Configuración de usuario final → Más información → Pólitica del Ciclo de Vida de los Productos Palisade

10 March - 29 April 2019

New Articles:

Techniques and Tips → @RISK: General Questions → Geometric Mean in @RISK ★
Troubleshooting → All Products: Startup → "FLEXnet returned error code –158" ★
Techniques and Tips → PrecisionTree → PrecisionTree Creates an External Link ★

Updates and Translated articles in Spanish:

3–9 March 2019

Techniques and Tips → All Products → Example Files from Palisade-Published Books ★

24 Feb–2 March 2019

Troubleshooting → @RISK for Excel: Library → Library Can't Find SQL Servers on Other Computers
Corrected the misleading article title "... Any Servers on My Computer"; added a local database test; made it explicit that this troubleshooting procedure uses native SQL, not @RISK.
End User Setup → Before You Install → @RISK on the Apple Mac
Replaced a link to Apple's site that no longer gave relevant information.
Troubleshooting → @RISK for Excel: Simulation → Window Opens Briefly, Then Closes
Retitled from "Results Window Opens ...", and added the same issue with the Define Distributions window.

17–23 Feb 2019

Técnicas y Consejos → Correlación en @RISK → Cómo prueba @RISK una matriz de correlación para determinar su validez ★
Troubleshooting → @RISK for Excel: Other Issues → Footprint Button Grayed Out
Two distributions in the same cell are a problem only if they're identical.
Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added: "An input distribution shows 'no values to graph', or it shows a graph but the statistics table shows that some iterations were errors."
Troubleshooting → @RISK for Excel: Other Issues → Footprint Mode Shows Different Values from Data Window
Added: "I get some errors in an input during my simulation, but when I use shoeprint mode (footprint mode) the worksheet cell shows a number.'

10–16 Feb 2019

Troubleshooting → @RISK for Excel: Other Issues → Footprint Mode Shows Different Values from Data Window ★
Techniques and Tips → @RISK Simulation: Numerical Results → Some Iterations Show Error in Data Window. What Can I Do?
Added: if shoeprint mode shows different values from Data Window.
Techniques and Tips → @RISK: General Questions → Random Number Generation, Seed Values, and Reproducibility
Added: advice to replace RAND with RiskBernoulli; TODAY() as a volatile function.
Techniques and Tips → @RISK Distributions → Replacing RAND with RiskBernoulli or RiskUniform
Changed article title (from "RAND versus RiskUniform and RiskBernoulli"). Complete rewrite for clarity, and replaced RiskCompound with RiskMakeInput.
Troubleshooting → @RISK for Excel: Other Issues → Excel Files with @RISK Grow Too Large
Added: instructions for saving current simulation results.
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Added: Windows 10 version number, and Windows Server 2019.

3–9 Feb 2019

Troubleshooting → @RISK for Excel: Simulation → Outputs with Small Means Don't Converge ★
Troubleshooting → @RISK for Excel: Simulation → "DTools7_x64.XLL cannot be accessed." ★

27 Jan–2 Feb 2019

Techniques and Tips → VBA Programming with @RISK → Placing Delimiters in Graphs ★
Troubleshooting → @RISK for Excel: Simulation → Multiple CPU — Only One CPU Runs
Added: Demo Mode uses only one CPU.

20–26 Jan 2019

Techniques and Tips → NeuralTools → When NeuralTools Gives Unsatisfactory Test Results ★

13–19 Jan 2019

Troubleshooting → @RISK for Excel: Other Issues → #SPILL Errors in Place of Distribution Functions ★

6-12 Jan 2019

30 Dec 2018–5 Jan 2019: no updates of note.

23–29 Dec 2018

16–22 Dec 2018

Troubleshooting → All Products: Startup → "Automation error: A dynamic link library (DLL) initialization routine failed." ★
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Added a link to Which Version of Excel Am I Running?

9–15 Dec 2018

Techniques and Tips → @RISK: General Questions → Getting Started with @RISK ★
End User Setup → Configuring Windows → Windows Insider and Palisade Software ★

2–8 Dec 2018

Troubleshooting → Installation → "Setup was unable to activate the Activation ID ..."
Replaced the brief transfer procedure with a link to the full transfer procedure.
Troubleshooting → TopRank → "TopRank cannot be loaded because it is unable to match ..." ★

25 Nov–1 Dec 2018

Techniques and Tips → StatTools → Autocorrelation in StatTools Time Series ★
Techniques and Tips → NeuralTools → Working in Excel during Training and Testing ★
Techniques and Tips → NeuralTools → Multiple CPUs in NeuralTools? ★
Techniques and Tips → All Products → Opening a Second Instance of Excel ★
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Configuración de usuario final → Antes de la instalación → Plataformas de software admitidas por Palisade
Noted that Windows Insider builds are not supported.
Techniques and Tips → @RISK: General Questions → Precedent Checking (Smart Sensitivity Analysis)
Added INDEX( ), when used to return a reference, to the list of functions that interfere with Smart Sensitivity Analysis.
End User Setup → Configuring Excel → Should I Install 64-bit Excel?
Noted that running in process makes 32-bit applications faster than 64-bit.
Techniques and Tips → All Products → Running "Out of Process"
Noted that running @RISK 7.6 in process speeds up Project simulations by a lot.
Techniques and Tips → PrecisionTree → Calculation Algorithm for Decision Trees
Added a "short answer" covering the common cases.
Troubleshooting → StatTools → Data Set Manager Shows No Variables
This can still occur in newer StatTools, so link to directions for re-registering SharpGrid.
Troubleshooting → Installation → "Error 1935. An error occurred during the installation of assembly ..."
Soluciones → Instalación → "Error 1935. Ocurrió un error durante la instalación del ensamblado ..."
Add Windows Insider builds as possible problem.
End User Setup → Before You Install → Office 365 with Palisade Software
Added links to Office 365 update history.

18–24 Nov 2018: no updates of note.

11–17 Nov 2018

Troubleshooting → All Products: Other Issues → Workbook Recomputes Itself Periodically ★
Troubleshooting → PrecisionTree → #VALUE for all Numbers in New Tree ★

4–10 Nov 2018

Troubleshooting → All Products: Other Issues → "The certificate has expired or is not yet valid."
Add Q&A for "The latest certificate for Palisade is not shown in Trusted Publishers in Excel's Trust Center. Why not, and how can I view it?" and "Isn't there some way to show the certificate without actually running the software?"
Troubleshooting → @RISK for Excel: Other Issues → #NAME Errors in Place of Distribution Functions
Add Time Series with @RISK Professional or Standard as a possibility.

28 Oct–3 Nov 2018

Techniques and Tips → @RISK Distributions → Nesting RiskSplice Distributions ★

21–27 Oct 2018

Soluciones → Todos los productos: de inicio → "FALLO: No se pudo conectar con un servidor de red" ★
Soluciones → Problemas del Servidor de Red → Tiempo de Espera en el Administrador de Licencias FLEXlm (Error -15,570) ★
Configuración de usuario final → Antes de la instalación → Office 365 con el Software de Palisade ★
Soluciones → @RISK Para Project → "El archivo fue creado por una versión nueva de Microsoft Office Project" ★
Techniques and Tips → @RISK Distributions → Event or Operational Risks ★
(The article "Combining Probability and Impact (Frequency and Severity)" has a different emphasis and was renamed Combining Frequency and Severity.)
Configuración de usuario final → Configuración de Excel → Opciones de Configuración Recomendadas para Excel ★
Techniques and Tips → @RISK Performance → For Faster Simulations
Added a suggestion to replace VLOOKUP or HLOOKUP with INDEX+MATCH.
Troubleshooting → @RISK for Excel: Simulation → Multiple CPU — Only One CPU Runs and Techniques and Tips → @RISK Performance → CPUs Used by @RISK 4.x–6.x
Corrections regarding number of CPUs used versus maximum number of CPUs used.
Troubleshooting → @RISK with Projects → "Error linking the opened workbook with the associated .MPP file."
Suggest uninstall/reinstall of Office and Project after repairing a corrupted file.
Troubleshooting → Network Server Issues → FLEXlm License Manager Times Out (Error -15,570)
Updated for Windows 10.

14–20 Oct 2018

End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Update for Office 365.
End User Setup → Before You Install → Office 365 with Palisade Software ★
The article "Click-to-Run and Office 365 with Palisade software" was replaced with this one.
Troubleshooting → All Products: Startup → "Could not contact the Microsoft Excel application"; "Method '~' of object '~' failed" (at Startup); and "Unable to load ... Dtools6..."
Add information about Office 365 deployments.
Techniques and Tips → StatTools → "Equal Variances" and "Unequal Variances" in Two-Sample Inferences ★

7–13 Oct 2018—These articles have significant updates for software release 7.6.0:

End User Setup → Further Information → Upgrading Palisade Software
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Configuración de usuario final → Antes de la instalación → Plataformas de software admitidas por Palisade
Also, Windows versions required for license server software were moved to a new section.
Standalone Licenses → Upgrades → Upgrading to 7.6.0: Standalone Software 7.x
More on Networks → Upgrades → Upgrading to 7.6.0: Network Software 7.x
Network Guide → Server Setup → Step 1: Install Server Software
Troubleshooting → All Products: Other Issues → Display Problems with Multiple Monitors ★
Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Updated the section "Are server and client running compatible software versions?"
More on Networks → Servers (6.x/7.x) → Clean Uninstall/Reinstall of Server Software

30 Sept–6 Oct 2018: no updates of note.

23–29 Sept 2018

End User Setup → Configuring Excel → Recommended Option Settings for Excel
Add recommendation of "Optimize for compatibility".
Techniques and Tips → All Products → Running "Out of Process"
Add a tip for when some tools of the Suite are working and some are not. Add BigPicture and TopRank to the "does not apply" list.
Network Guide → FAQs → Redirecting Concurrent Clients to a New Server or Port Number
In the method via the GI, add instruction to right-click and run as administrator.
Troubleshooting → Network Server Issues → "Palisade exited with status 255" / "Winsock: invalid address"
List both the PowerShell and telnet commands, and specify the minimum version of PowerShell needed.
Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Specify the minimum version of PowerShell needed.

16–22 Sept 2018

Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Scenario Graphs ★
Troubleshooting → @RISK with Projects → "Error linking the opened workbook with the associated .MPP file." ★
There was an article with this title, referring to early versions of @RISK 6. "(6.0/6.1)" was added to the title of that article.
Troubleshooting → @RISK with Projects → "Microsoft Excel is waiting for another application" (with MPP files) ★
Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting or Changing the Y Axis of a Histogram
Add: Relative frequency is better for presentations. Add: You can set a default y axis format in Application Settings. Rewrite: Descriptions of relative frequency and probability density, with an illustration for the latter.
Techniques and Tips → Evolver and RISKOptimizer → Preventing Duplicates in Adjustable Cells
Advise using the Order method if the number of adjustable cells equals the number of possible values.
Troubleshooting → All Products: Startup → "Could not contact the Microsoft Excel application"
Add a check for disabled add-ins.
More on Networks → Upgrades → Upgrading to 7.5.2: Network Software 7.x
Add a note that no new license is required when upgrading 7.0 to 7.5, unless you're also changing products.

9–15 Sept 2018

Guía para Administradores de Red ★
The entire Network Guide is now available in Spanish.
Troubleshooting → @RISK with Projects → Task Duration Not Changed by RiskProjectAddDelay ★
Standalone Licenses → Download and Install → Course License after Trial Version ★
Standalone Licenses → Download and Install → DecisionTools Suite License after Trial of @RISK ★
Home → Troubleshooting → StatTools → "Defaults error" when Running a Regression
Added advice to re-register all Palisade libraries.
Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Regression Coefficients in Tornado Graphs
Expanded the attached workbook to show both types of graph and all three sets of coefficients, and changed it to current Excel format. Made computations and interpretation clearer. Removed obsolete material about pre-2007 @RISK 4.5, and the old example.
Troubleshooting → @RISK for Excel: Other Issues → Define Distributions, Add Output, and Define Correlations Do Nothing
Created a batch file to unregister and re-register RiskModel.dll.

2–8 Sept 2018

Troubleshooting → All Products: Startup → "Could not start the Microsoft Excel application"
Added checks for Excel in incompatible location. Added option to launch Palisade software automatically when Excel runs.
Network Guide → FAQs → Moving Enterprise Network to a New Server
This article, following the title, contained the complete text of another article.

26 Aug–1 Sept 2018

End User Setup → Further Information → Upgrading Palisade Software
Updated to Q&A format; simplified information about eligibility for free upgrades, rearranged text for better flow.
Troubleshooting → All Products: Other Issues → "This graph was made with a non-commercial version of @RISK." ★

19–25 Aug 2018

Techniques and Tips → @RISK 6.x/7.x with Projects → Overview of @RISK with Microsoft Project ★
End User Setup → Before You Install → @RISK on the Chromebook ★
Techniques and Tips → Correlation in @RISK → How @RISK Correlates Inputs
Added a question and answer about Cholesky decomposition.

12–18 Aug 2018

Techniques and Tips → @RISK Simulation: Graphical Results → All Articles about Tornado Charts ★
More on Networks → Overview → Why Only a Year at a Time? (Network Licenses) ★ and Why Only 30 Days? (Concurrent Network Licenses) ★
Troubleshooting → @RISK for Excel: Other Issues → Distribution Fitting Won't fit Student's t to My Data ★
Troubleshooting → @RISK for Excel: Other Issues → "Could not initialize Goal Seek" ★
Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Change in Output Statistic in Tornado Graphs
Added information about the computation when inputs are discrete.
Techniques and Tips → @RISK Simulation: Numerical Results → Which Sensitivity Measure to Use?
Added information about contribution to variance.
More on Networks → Overview → Overview of 6.x/7.x Network Licenses
Added: Concurrent Networks can be activatable or certificate; Enterprise Networks are activatable only. Added: Benefits of Concurrent Network.

5–11 Aug 2018

Techniques and Tips → Evolver and RISKOptimizer → Choosing Evolver versus RISKOptimizer ★
Troubleshooting → All Products: Other Issues → Repair of Palisade Software
Added instructions for Windows 10.
Techniques and Tips → @RISK Simulation: Numerical Results → Placing Contribution to Variance in Worksheet
Added templates to follow when entering the functions.
Techniques and Tips → @RISK Distributions → Combining Probability and Impact (Frequency and Severity)
Added "What if the frequency distribution is a continuous distribution?"
Techniques and Tips → @RISK: General Questions → SSAS and SSRS with @RISK Library ★
Troubleshooting → StatTools → Incorrect Inferences on Paired Data (StatTools 6) ★

29 July–4 Aug 2018

Troubleshooting → @RISK with Projects → "Object variable or With block variable not set" when Importing MPP File ★
Standalone Licenses → Activation (5.x/4.x/1.x) → Activation Window Pops Up, But Software is Activated (5.x)
Added: using a 6.x/7.x Activation ID in 5.x software.
Troubleshooting → All Products: Startup → "Versions Allowed with this Maintenance: 7.0.0-7.5.0" ★

22–28 July 2018

Techniques and Tips → Windows Operations → Screen Capture ★
Techniques and Tips → All Products → How to Find Your Serial Number ★
Troubleshooting → Evolver and RISKOptimizer → "With integer adjustable cells, the OptQuest optimization engine requires ..."
Added specific advice for min and max that are percentages or decimals.
More on Networks → Upgrades → Upgrading to Version 7: Concurrent Network 5.x/6.x
Added links to more in-depth procedures. Changed presentation from Certificate-above-Activatable to side-by-side.
Troubleshooting → TopRank → "TopRank Results" in TopRank 6.2 ★
Troubleshooting → @RISK for Excel: Simulation → "Exception of Type PalExcelError" in @RISK 5.x ★
Troubleshooting → Installation → "Error 1940: Module ... PalGraph5Server failed to register" ★
Techniques and Tips → All Products → Re-Register All Libraries ★
(This is intended for use under the guidance of Palisade Technical Support.)

15–21 July 2018

End User Setup → Further Information → ECCN and Export Information ★
Troubleshooting → All Products: Startup → "Unable to cast COM object"
Attached a batch file that automatically finds the file and reregisters it.
Techniques and Tips → Windows Operations → Opening an Administrative Command Prompt
Add what to do in Windows 10 if the right-click menu doesn't include Command prompt (Admin).
End User Setup → Configuring Windows → Visual Basic 6 Runtime
In Method 2, step 4, call out the error message that you get if you didn't use an administrative command prompt.
Techniques and Tips → Windows Operations → Making Filename Extensions Visible ★
Troubleshooting → All Products: Startup → White X in Red Circle, No Error Text ★

8–14 July 2018

Standalone Licenses → Download and Install → Installing Palisade Standalone Software ★
Troubleshooting → Installation → "Setup was unable to activate the Activation ID ..."
Emphasized that the install is fine; it's just a license issue. Explained what to do in various circumstances to make the Activation ID usable. Added the version 7 installer error message, and changed the article name to match.

1–7 July 2018

Techniques and Tips → @RISK Distributions → Distribution Parameters from "Alt" Distributions
Added an explanation of doing the conversion with worksheet functions, where possible. Replaced the workbook that showed complicated calculations for RiskUniformAlt with a workbook showing simple calculations for a dozen distributions including RiskUniformAlt.
Techniques and Tips → @RISK Distributions → Specifying Distributions in Terms of Percentiles
The last section duplicated the article in the previous bullet. The text was merged into that article and replaced by a link.

24–30 June 2018

Techniques and Tips → Correlation in @RISK → Correlating RiskMakeInput or RiskCompound, Approximately ★
Techniques and Tips → @RISK Distributions → All Articles about RiskMakeInput ★
Techniques and Tips → @RISK Distributions → All Articles about RiskCompound ★
End User Setup → Configuring Windows → Visual Basic 6 Runtime
Attached a batch file that automatically finds the file, displays the version number, and reregisters it.
Techniques and Tips → @RISK Distributions → Distribution Parameters from "Alt" Distribution Functions
Replaced the procedure for converting Alt functions to non-Alt with a much simpler one.
Techniques and Tips → @RISK Distributions → RAND versus RiskUniform or RiskBernoulli
Now using RiskBernoulli instead of RiskBinomial; added "or RiskBernoulli" to the title.
Techniques and Tips → All Products → Programming Languages and History of @RISK
Added a little more history of @RISK.
Techniques and Tips → Correlation in @RISK → Correlating Results of Calculations ★

17–23 June 2018

Troubleshooting → @RISK for Excel: Other Issues → Import MPP File Does Nothing ★
Network Guide → Server Setup → Step 1: Install Server Software
When client and server software are on the same machine, they must be exactly the same version.

10–16 June 2018

Troubleshooting → @RISK for Excel: Simulation → Incorrect Percentiles for Date Distributions ★
Techniques and Tips → @RISK Distributions → Distribution Parameters from "Alt" Distribution Functions ★
Techniques and Tips → @RISK 6.x/7.x with Projects → Linked Subprojects in @RISK ★
Techniques and Tips → @RISK: General Questions → Iterations versus Simulations versus Trials
Renamed from "Iterations versus Simulations", and explained about trials and valid trials.
Troubleshooting → Network Server Issues → "Palisade exited with status 255" / "Winsock: invalid address" ★
Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Added PowerShell as a simpler alternative to Telnet.

3–9 June 2018

Techniques and Tips → @RISK Distributions → Which Distribution Should I Use?
Rearranged and expanded the text, and gave more prominence to the question of bounded and unbounded.
Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Change in Output Statistic in Tornado Graphs
Added some text to improve searching, and to tie "bins" and "scenarios" together in context of this type of graph.

27 May–2 June 2018

Techniques and Tips → PrecisionTree → Calculation Algorithm for Decision Trees ★
Troubleshooting → PrecisionTree → Policy Suggestion Skips Decisions behind a Reference Node ★

20–26 May 2018

Techniques and Tips → All Products → Troubleshooter for Releases 6.x: PalDiagnostics7 and Troubleshooter for Releases 6.x: PalDiagnostics6
Added that there's no need for Enable Runtime Logging.

13–19 May 2018: no updates of note.

6–12 May 2018

Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Added a suggestion to check for incompatible server and client versions of the software.
Techniques and Tips → StatTools → Cluster Analysis Methodology
Added technical details on the distance measures.
Troubleshooting → @RISK for Excel: Other Issues → "This formula generates an error." ★
Techniques and Tips → @RISK Simulation: Numerical Results → How Many Iterations Were within a Certain Range? ★
Troubleshooting → All Products: Startup → "There is no available license" (network client) ★
This article points to the existing articles about this problem; it's here to simplify things for people searching for the message.

29 April–5 May 2018

Techniques and Tips → @RISK Distribution Fitting → Number of Periods to Forecast in Time Series ★
Troubleshooting → @RISK with Projects → Dates in Project Simulations Are Wrong by 100 Years
Complete rewrite, and name change from "Finish Dates off by 100 Years". Three relevant date settings are now listed.
Network Guide → FAQs → Redirecting Concurrent Clients to a New Server or Port Number
Changing to a new server with the old name doesn't require changes on the clients.

22–28 April 2018

Network Guide → Client Setup → Concurrent Network Client Setup
Added a warning to check the file name of the client installer.

15–21 April 2018

Troubleshooting → @RISK for Excel: Simulation → Sum of Percentiles Differs from Percentile of the Sum
Added a workbook example, and answered the question "which one is right?"
Troubleshooting → Network Server Issues → "Error applying Transform. Make sure that the specified transform paths are valid." ★

8–14 April 2018

More on Networks → Servers (6.x/7.x) → Clean Uninstall/Reinstall of Server Software ★

1–7 April 2018

Techniques and Tips → Evolver and RISKOptimizer → Running RISKOptimizer Deterministically
Added advice to change Optimize to Value.

25–31 March 2018

Troubleshooting → @RISK for Excel: Simulation → "Found invalid formula ... Continue without Smart Sensitivity Analysis?"
Significant rewrite: separated short and long answers for the question, added two follow-up questions, removed outdated information, and changed text in several places for clarity.
Troubleshooting → @RISK for Excel: Simulation → "No inputs found that affect this output" instead of Tornado Graph
Added advice for Project simulations, and specific advice about =IF(RAND( )...). For better searching, added the last phrase to the title and a key phrase at the end.
Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Linked to "No inputs found that affect this output" instead of Tornado Graph, and mentioned consulting and custom development for assistance.
Troubleshooting → @RISK for Excel: Other Issues → Excel Files with @RISK Grow Too Large
Formatting changes and small text changes should make this easier to understand.

18–24 March 2018

Techniques and Tips → All Products → "Update Available" (7.x)
Added .REG files for individual users to disable or re-enable the check for updates.

11–17 March 2018

Techniques and Tips → StatTools → Cluster Analysis Methodology ★
Techniques and Tips → NeuralTools → GPU in NeuralTools ★
End User Setup → Further Information → Upgrading Palisade Software
Standalone Licenses → Upgrades → Upgrading to 7.52: Standalone Software 7.x
More on Networks → Upgrades → Upgrading to 7.5.2: Network Software 7.x
Updated for 7.5.2. Some new wrinkles relate to maintenance, and 7.5.2 server must be installed before 7.5.2 clients.

4–10 March 2018

Troubleshooting → @RISK for Excel: Simulation → Simulation Crashes with Larger Number of Iterations ★
Techniques and Tips → @RISK Distributions → Password Protecting a Worksheet or Workbook ★
Troubleshooting → @RISK for Excel: Simulation → "Cannot make a sheet to hold correlation information in protected workbook" ★
Troubleshooting → @RISK for Excel: Simulation → "The correlation matrix ... is not square." ★
Standalone Licenses → Download and Install → Transferring Standalone Software 6.x/7.x to a New Computer
Clarified that this doesn't apply to a simple uninstall/reinstall on the same computer without reimaging, and directed readers to that procedure.
Troubleshooting → @RISK for Excel: Simulation → "Protected Workbook: This operation cannot be performed ..."
This article is about protected worksheets. Added a cross reference to the one about protected workbooks.
Troubleshooting → @RISK for Excel: Simulation → "GetPassword cannot be found."
Added a reminder to change file type XLSM.
Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.1 or newer) and Broken License? Do-It-Yourself Repair (7.5.0 or older)
Changed the manual request file name to RepairRequest.xml, to match the pattern of the request files for manual activation and deactivation.

25 Feb–3 Mar 2018

Network Guide → FAQs → Recovering When a Concurrent Network Client Is Idle ★
Troubleshooting → @RISK for Excel: Other Issues → Excel Seems to Freeze When Deleting Correlation Matrix ★
Troubleshooting → Network Server Issues → "Component CODEJO~2.OCX ... not correctly registered" ★
Troubleshooting → All Products: Other Issues → Clean Uninstall and Reinstall of Palisade Software and Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added directions to uninstall the shared FLEXnet folder under certain conditions, and a warning about other FLEXnet applications.
Techniques and Tips → @RISK Performance → For Faster Simulations
Edited the bullets about the accelerated engine and about performance of Project releases.
Network Guide → Server Setup → Step 1: Install Server Software
The compatibility table is now in the ✓-mark style, which is much easier to read than the old text style.
Techniques and Tips → NeuralTools → "Linear Predictor" in Training Report
Added the type of linear regression that NeuralTools uses
Techniques and Tips → All Products → Running "Out of Process"
Started a list of known issues with running in process.
Techniques and Tips → @RISK Performance → Simulation Speed of @RISK with Microsoft Project
Last week's revisions incorrectly stated that the Accelerated Engine doesn't use Microsoft project for calculations. This was corrected to indicate that the Accelerated Engine uses a subset of Project fields.

18–24 Feb 2018

Troubleshooting → All Products: Startup → Excel Closes after the Software Loads ★
Techniques and Tips → VBA Programming with @RISK → Alternatives to =IF for Picking Distributions
Added RiskMakeInput as a quick-and-dirty alternative.
Techniques and Tips → @RISK Performance → Simulation Speed of @RISK with Microsoft Project
Added a comparison of Excel and Project 2010, 2013, and 2016.
Techniques and Tips → All Products → "Update Available" (7.x)
Added several keywords to make the article easier to search for.

11–17 Feb 2018

Techniques and Tips → @RISK Performance → Memory Used by @RISK Simulations
Numerous updates for Large Address Aware.
Troubleshooting → All Products: Startup → "FLEXnet returned error code –7" (7.x software) ★
Network Guide → FAQs → Deactivating a Network License
Add Web method of Manual Deactivation.
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Corrected some text that implied Windows XP was compatible with Palisade 7.5.2 end-user software, and replaced the short statement about network software with a reference to that section of the Network Guide.
Troubleshooting → @RISK for Excel: Other Issues → "Method 'Initialize' of object '_RiskOL' failed"
Added "Use system separators", a solution contributed by a customer.
Troubleshooting → All Products: Startup → "Automation error: Library not registered"
Added "Method '~' of object '~' failed."
Troubleshooting → All Products: Startup → "Method '~' of object '~' failed" (at Startup)
Added installation of Skype for Business 2016 as a cause.

4–10 Feb 2018: no updates of note.

28 Jan–3 Feb 2018

Techniques and Tips → @RISK Performance → For Faster Simulations: How Should I set up Excel,
Techniques and Tips → All Products → Getting Better Performance from Excel
End User Setup → Configuring Excel → Recommended Option Settings for Excel
Added cross references from each of these to the others.

21–27 Jan 2018

Techniques and Tips → @RISK Simulation: Numerical Results → Exporting Information During Simulation
The example was only good for @RISK 4.x. Labeled it as such, and added a 7.x example and appropriate text.
Techniques and Tips → All Products → Running "Out of Process"
Emphasize that the settings apply only to the current user.

14–20 Jan 2018 (updates for software release 7.5.2)

Techniques and Tips → All Products → Running "Out of Process" ★
Troubleshooting → StatTools → "Subscript out of range" or "Excel has stopped working" in Stepwise Regression ★
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Release 7.5.2 of the end-user software requires at least Windows Vista or Windows Server 2008.
Network Guide → Reference → Server Software Version History
Added release 7.5.2 to the history.
Network Guide → Server Setup → Step 1: Install Server Software
Added release 7.5.2. Corrected information about the FLEXnet Licensing Service. Expanded information about the folders that are created.
Network Guide → FAQs → FLEXnet from Other Vendors
Updated FLEXnet version number.
Network Guide → Server Setup → License Server System Requirements
Release 7.5.2 of the server software requires Windows Server 2008 or newer, or Windows 7 or newer.
Network Guide → Reference → Options File
Updated the default location of the log file.
Network Guide → FAQs → Virtual Servers
Network Guide → Server Setup → Choose Network License Type
Cloning is not supported.
Troubleshooting → @RISK for Excel: Other Issues → GraphDistribution Method in VBA Fails
This was fixed in 7.5.2, so there's no longer a need for a workaround.
End User Setup → Configuring Windows → Data Execution Prevention
Troubleshooting → All Products: Startup → "Problem Event name BEX"
Troubleshooting → StatTools → Data Set Manager Shows No Variables
Troubleshooting → All Products: Startup → "Automation error: The remote procedure call failed."
Updated these articles to show that DEP is not an issue for Palisade software release 7.5.2.
End User Setup → Configuring Excel → Should I Install 64-bit Excel?
Our software is now fully Large Address Aware.
More on Networks → Servers (6.x/7.x) → Setting Up 6.x/7.x Network Licenses without Server Manager
Release 7.5.2 requires installing Server Manager.

7–13 Jan 2018

Troubleshooting → All Products: Startup → "FLEXnet returned error code –157"
Added instructions to send a screen shot and diagnostics.

31 Dec 2017–6 Jan 2018

Techniques and Tips → BigPicture → Number Formats in a Linked Map ★

24–30 Dec 2017: no updates of note.

17–23 Dec 2017

Standalone Licenses → Download and Install → Scripting the 7.x Course License Workstation Install ★

10–16 Dec 2017

Troubleshooting → @RISK for Excel: Other Issues → #VALUE Errors When Opening Workbook ★

3–9 Dec 2017

Network Guide ★
This replaces the 6.3 Network Guide and the 7.x Network Guide, with significant textual updates and new material.
More on Networks → Servers (5.x) → Deactivating (Returning) 5.x Network Licenses
Removed the automatic option, which no longer works. Removed the ReturnLicenses.bat file, which was never actually explained.

26 Nov–2 Dec 2017

7.x Network Guide → FAQs → Repairing a Broken Network License ★
Troubleshooting → All Products: Startup → "Automation error: Library not registered"
Added the bad System Registry key installed by Skype for Business 2016.

19–25 Nov 2017: no updates of note.

12–18 Nov 2017

Techniques and Tips → All Products → Using Excel During Simulation or Optimization
Added explanation of the difference between second workbook and second instance of Excel. Added explanation of Excel 2013 and 2016 handle multiple workbooks differently from 2007 and 2010.
Troubleshooting → All Products: Startup → "FLEXnet returned error code –12"
Added client-server port conflicts, and more detail about possible server-serve conflicts.

5–11 Nov 2017

Troubleshooting → @RISK for Excel: Other Issues → "Output range is too large" ★

29 Oct–4 Nov 2017

Troubleshooting → BigPicture → Trouble with Data Maps and Org Charts ★

22–28 Oct 2017

Troubleshooting → BigPicture → "Initialization Error: Shapes Initialization" ★
Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added suggestion of F9 under "no values to graph". Changed from narrative text to Q&A format.

15–21 Oct 2017

Techniques and Tips → @RISK Simulation: Numerical Results → Calculating Contribution to Variance ★
Techniques and Tips → Correlation in @RISK → How @RISK Adjusts an Invalid Correlation Matrix
Major rewrite, with clearer treatment of the two ways to use an adjustment weight matrix. Updated the example showing RiskCorrectCorrmat, and added an example of adjustment during simulation.
End User Setup → Before You Install → Office Insider and Palisade Software
Added "How can I tell if I'm an Office Insider?" with screen shot.
Troubleshooting → @RISK for Excel: Simulation → Multiple CPU — Only One CPU Runs
Added "Excel is not responding."
Troubleshooting → Issues while Uninstalling → "[700]LSUD cannot use ... PalFlex7_x86.dll" ★
Troubleshooting → @RISK for Excel: Simulation → Results Window Opens Briefly, Then Closes ★
Troubleshooting → Network Server Issues → Server.lic.bak file ★

8–14 Oct 2017

Troubleshooting → @RISK for Excel: Simulation → Input on Tornado Graph Is Not a Precedent ★
Techniques and Tips → @RISK Simulation: Numerical Results → Some Iterations Show Error in Data Window. What Can I Do?
Multiple edits for clarity; added a reference in case the footprint button is grayed out.
7.x Network Guide → FAQs → Server Software Version History ★

1–7 Oct 2017

Troubleshooting → @RISK for Excel: Simulation → Progress Window Freezes at "Initializing ... 100%" ★
Troubleshooting → Installation → "This app can't run on your PC" (at install time) ★
Troubleshooting → All Products: Startup → "This app can't run on your PC" (at run time) ★
Techniques and Tips → @RISK Simulation: Numerical Results → Static Value of Input Differs from Simulated Mean
Added mention of the "Theo" distributions, and noted that the same concept applies to all statistics, not just the mean.
7.x Network Guide → Downloadable Versions → Guide for 7.x Network Administrators
Updated Guide for recent changes to articles in this Knowledge Base; changed character set from Windows-1252-1 to UTF-8.

24–30 Sept 2017

Techniques and Tips → @RISK Simulation: Graphical Results → Quick Report for Just One Output ★
Troubleshooting → PrecisionTree → #N/A for Some Iterations When Simulating a Decision Tree ★
Troubleshooting → All Products: Other Issues → "Borrowing is not allowed for this license." ★
7.x Network Guide → FAQs → Network Ports and Firewalls (7.x)
Complete rewrite, now organized by client and server, and including Enterprise networks.
7.x Network Guide → Server Setup → Step 2: Set Options—Borrowing (7.x)
Added recommendation against allowing borrowing on a one-user license.
Techniques and Tips → @RISK Distributions → Setting the "Return Value" of a Distribution
Improved explanation of expected value ersus true expected value.

17–23 Sept 2017

Troubleshooting → All Products: Other Issues → "Microsoft Excel cannot open or save any more documents ..." ★
Troubleshooting → @RISK for Excel: Simulation → "This selection isn't valid" in Quick Reports ★
Techniques and Tips → Correlation in @RISK → How @RISK Adjusts an Invalid Correlation Matrix
Added technical details of how the weights are used in adjusting the matrix.
Standalone Licenses → Activation (5.x/4.x/1.x) → Activating Palisade 5.x Standalone Software
Added a warning about version 6.x/7.x Activation IDs. Clarified the difference between activation on web and by email, and who can use which method.

10–16 Sept 2017

End User Setup → Before You Install → Office Insider and Palisade Software ★
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade, Office 2016 and Palisade Software, and Click-to-Run and Office 365 with Palisade Software
Excluded support for Office Insider updates of Office 365.

3–9 Sept 2017

Troubleshooting → @RISK with Projects → Error in Outputs with Probabilistic Branching
Added information about @RISK 6.x/7.x, and updated the example.

27 Aug–2 Sept 2017

Troubleshooting → All Products: Other Issues → "Some files can contain viruses. ..." When Opening Example Spreadsheets ★
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Excluded Excel 2016 "Insider Program" builds from support.
Techniques and Tips → @RISK Distributions → Statistics for Just Part of a Distribution
Added a note about accuracy of theoretical statistics with truncation.

20–26 Aug 2017

Troubleshooting → StatTools → "Defaults error" when Running a Regression ★
Techniques and Tips → Evolver and RISKOptimizer → Technical Details of Genetic Algorithm ★

13–19 Aug 2017: no updates of note.

6–12 Aug 2017

Techniques and Tips → Correlation in @RISK → How and Why to Switch from RiskDepC to RiskCorrmat ★
Troubleshooting → @RISK for Excel: Simulation → "The correlation matrix at ... is not self-consistent."
Added a section for when the message comes from a "matrix" of RiskIndepC and RiskDepC functions, and linked to the new article about converting to RiskCorrmat.

30 July–5 Aug

Troubleshooting → @RISK for Excel: Simulation → Tornado Graph Can't Show All Simulations ★
Techniques and Tips → @RISK Simulation: Numerical Results → Confidence Intervals in @RISK
Rewrote the first part of the Latin Hypercube section to clarify the issues with over-estimating the width of a confidence interval.
Troubleshooting → All Products: Other Issues → "PalOutOfProcessServer has stopped working"
Added another cause and cure: bad DEP setting.
Techniques and Tips → Windows Operations → Opening an Administrative Command Prompt
Substituted a much simpler procedure for opening the prompt in Windows 8.

23–29 July 2017

Troubleshooting → All Products: Other Issues → After Renewing, Course License Shows Old Expiration Date ★
Techniques and Tips → @RISK Performance → GPU Computations to Speed up @RISK?
Updated for Excel 2016.

16–22 July 2017

Troubleshooting → All Products: Startup → "FLEXnet returned error code –76" ★
Troubleshooting → @RISK for Excel: Other Issues → #NAME Errors in Place of Distribution Functions
Added that this applies to @RISK 6.x/7.x as well as the earlier ones; added brief text about how the problem occurs and link to longer text; added a warning of how the problem may recur.
Troubleshooting → @RISK for Excel: Simulation → Calculation Changed to Manual by a Simulation?
Added a reference to Microsoft's article on calculation modes.

9–15 July 2017

Techniques and Tips → BigPicture → Saving a BigPicture Map as PDF ★
Techniques and Tips → @RISK Simulation: Graphical Results → Excluding an Input from the Sensitivity Tornado
Added spider graphs to the text.
End User Setup → Configuring Excel → Which Palisade Add-Ins Should be Active?
(Formerly "Excel Shows Palisade Add-ins as Inactive".) Added a section, "I'm installing Palisade software. Which add-ins should I make active in Excel?"
Standalone Licenses → Download and Install → Transferring Standalone Software 6.x/7.x to a New Computer
The article implied that you activate using the same ID you just deactivated, but it didn't actually say so.

2–8 July 2017

Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
Posted new version 7.0.23.

25 June–1 July 2017

Techniques and Tips → @RISK Distribution Fitting → P-Values and Distribution Fitting
Added a new section "How do I get p-values, critical values, and confidence intervals of parameters of fitted distributions?" with three new paragraphs of text. Added a section head for the already-existing cautions about the use of p-values.
Techniques and Tips → @RISK Simulation: Numerical Results → Placing Simulation Statistics in a Worksheet
Explained better about the Theo and non-Theo statistic functions, and added cross references to articles about placing specific types of simulation statistics in a worksheet.
Techniques and Tips → @RISK Simulation: Numerical Results → Convergence Monitoring in @RISK
Explained briefly what convergence monitoring is and how to select it; add mention of the Results Summary window to the existing text about the Status column.
Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
New version 7.0.20 posted.
Troubleshooting → Installation → "Error 1606. Could not access network location %HOMESHARE%\My Documents\" ★

18–24 June 2017

Troubleshooting → All Products: Startup → "PalGraph7Server has stopped working" ★

11–17 June 2017

Techniques and Tips → VBA Programming with @RISK → Alternatives to =IF for Picking Distributions ★
Techniques and Tips → Evolver and RISKOptimizer → For Faster Optimizations
Suggested a computer with more CPUs and RAM, with @RISK 7.5.0 and newer.

4–10 June 2017

Techniques and Tips → @RISK Simulation: Graphical Results → Sharing @RISK Graphs with Colleagues Who Don't Have @RISK ★
Techniques and Tips → @RISK Simulation: Numerical Results → Placing Contribution to Variance in Worksheet ★
Troubleshooting → Installation → "Error 1324. The path My Documents contains an invalid character." ★
Techniques and Tips → @RISK Simulation: Numerical Results → Regression Coefficients in Your Worksheet
Attached a workbook showing both types of regression tornado graphs and all three types of regression coefficients.
End User Setup → Before You Install → Microsoft Components Required for Palisade 7.x Software Install
Listed the two Visual Basics as separate items, and added that they are needed by the end-user software but not by the installers.

28 May–3 June 2017

Techniques and Tips → NeuralTools → Live Prediction ★
Techniques and Tips → Evolver and RISKOptimizer → For Faster Optimizations
Added a note that OptQuest requires = constraints to be linear.
Techniques and Tips → VBA Programming with @RISK → Placing Graphs in an Existing Worksheet with VBA
Updated references in the example for @RISK 7.
More on Networks → Servers (6.x/7.x) → Operating 6.x/7.x Network Licenses without Server Manager
Removed the 5.x transitional information and simplified the text.

21–27 May 2017: no updates of note.

14–20 May 2017

Técnicas y Consejos → Operaciones en Windows → Abrir el Símbolo del Sistema cmd (Command Prompt) ★
Configuración de usuario final → Configuración de Windows → Visual Basic 6 Runtime ★ (en español)
Configuración de usuario final → Configuración de Excel → Visual Basic para Aplicaciones ★
Configuración de usuario final → Antes de la instalación → Componentes de Microsoft necesarios para la instalación del Software de Palisade 7.x ★
End User Setup → Configuring Excel → Visual Basic for Applications ★ and → Configuring Windows → Visual Basic 6 Runtime ★
New articles created by splitting the old "Visual Basic Used by Palisade Software".
Techniques and Tips → VBA Programming with @RISK → Sampling @RISK Distributions in VBA Code
Simplified some text, and added that RiskSeed is ignored.
Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added a technique for checking for misspelled variable names.
Troubleshooting → All Products: Other Issues → Clean Uninstall and Reinstall of Palisade Software and Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added edits to PALISADE_LICENSE_FILE, or deleting it.

7–13 May 2017

Techniques and Tips → NeuralTools → Dependent Variable Is a Category ★
Techniques and Tips → NeuralTools → Order of Variables, Order of Cases ★
Techniques and Tips → NeuralTools → Excluding Variables from Training ★
Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.1 or newer)
Moved all the manual repair procedure out of the article and into the attached instruction file.
Techniques and Tips → StatTools → Multicollinearity
Added a two-paragraph "short version" with information about the check for multicollinearity in StatTools 7.x.

30 Apr–6 May 2017

Troubleshooting → @RISK for Excel: Simulation → "Non-modal forms cannot be displayed in this host application from an ActiveX DLL, ActiveX control, or Property Page." ★
Standalone Licenses → Download and Install → Transferring Standalone Software 5.x to a New Computer
Temporary change in deactivation procedure because of a bug in licensing database software.
Licencias individuales → Descarga e Instalación → Cómo transferir software de Palisade 5.x (Standalone) a un nuevo equipo
Cambio temporal en el procedimiento de desactivación debido a un error en la base de datos de licencias.
Troubleshooting → All Products: Startup → "Automation error: The remote procedure call failed." ★
Techniques and Tips → @RISK Distributions → Cumulative Probability ★
End User Setup → Before You Install → Microsoft Components Required for Palisade 7.x Software Install
Updated item 1 for Windows 10 and expanded the text about installing, enabling, or repairing .NET 4.
Troubleshooting → All Products: Startup → "Unable to load ... PalFlex_x86.dll"
Added "Could not load", which StatTools displays, and got more explicit about the prerequisityes.

23–29 Apr 2017

Troubleshooting → All Products: Other Issues → All Articles about "Object variable or With block variable not set"
Added bad DEP settings as another possible cause.

16–22 Apr 2017

Troubleshooting → @RISK for Excel: Other Issues → Define Distributions and Browse Results Do Nothing
Added directions for deactivating add-ins.
Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Change in Output Statistic in Tornado Graphs
Clarified that when computing one bar, the other inputs are not held constant, simply not used.
Troubleshooting → @RISK for Excel: Simulation → Missing Results Graph
Added advice to re-enable .NET 4, and repair it.
Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
New version of PalDiagnostics7: easier-to-read formats, plus information about MS Project and disabled items.

9–15 Apr 2017

Troubleshooting → All Products: Other Issues → Repair of Excel or Project
Added information on uninstalling Office 2013 and 2016.
Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Added the "nuclear option" of uninstalling 64-bit Office and installing 32-bit.

2–8 Apr 2017

Troubleshooting → All Products: Startup → I've installed the software. Why don't I see it in Excel? and End User Setup → Configuring Excel → I Installed the Software But I Don't See It in Excel
The two overlapped substantially. Merged the second article into the first, and did a near-complete rewrite.
Techniques and Tips → Evolver and RISKOptimizer → Multiple Goals for Optimization
Added information on Efficient Frontier Analysis. Added key phrases involving "target" and "objective" to improve search results.
Troubleshooting → @RISK for Excel: Simulation → Missing Results Graph
Modified the commands to paste into the administrative command prompt, including a new unregister command to precede the register command.

26 Mar–1 Apr 2017

Troubleshooting → StatTools → Data Set for Predictions Can't Be the Data Set for Regression ★
Techniques and Tips → @RISK Simulation: Numerical Results → How Many Times Did an Event Occur? ★
Troubleshooting → @RISK for Excel: Simulation → Missing Results Graph ★
Troubleshooting → @RISK for Excel: Other Issues → Define Distributions Freezes When I Select a Distribution ★
Troubleshooting → @RISK for Excel: Simulation → Can't Move Delimiters or Change Percentages ★
Troubleshooting → @RISK for Excel: Other Issues → No Statistics Table in Browse Results
Added the repair procedure of Missing Results Graph as possibly needed.
Techniques and Tips → @RISK Distributions → Shift Factor in a Distribution
Explained how a shift factor gets placed in a distribution, and rewrote the text about fitted distributions.
Techniques and Tips → @RISK Simulation: Graphical Results → Multiple Browse Results Windows
Made two edits: The techniques apply to inputs as well as outputs, and the issue mentioned at the end of Method B doesn't apply in @RISK 7.

19–25 Mar 2017

Troubleshooting → All Products: Other Issues → Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added directions for finding a .LIC file or .INI file if one is needed.

12–18 Mar 2017

Techniques and Tips → StatTools → Methodology of Logistic Regression ★
Troubleshooting → All Products: Startup → "FLEXnet returned error code –12" ★
Troubleshooting → All Products: Other Issues → Clean Uninstall and Reinstall of Palisade Software and Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added the need to deactivate Palisade software before reinstalling Windows.
7.x Network Guide → Server Setup → Step 2: Set Options—Port Numbers (7.x)
Clarified the wording of the Caution. Under "To find which port numbers the license software is using", added that it may use different numbers next time.
Troubleshooting → All Products: Startup → "Error in loading DLL" (at Startup)
Added that this applies to startup from shortcut or icon, and referenced another article if it occurs with File » Open.

5–11 Mar 2017

Techniques and Tips → Windows Operations → Opening an Administrative Command Prompt ★

26 Feb–4 Mar 2017

Troubleshooting → All Products: Other Issues → Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software ★
For customers with only releases 6.x and 7.x, a simpler version of Clean Uninstall and Reinstall of Palisade Software.
Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Added 1f ("Error in loading DLL"), and reworded 3 to make it easier to understand.
Troubleshooting → @RISK for Excel: Optimization (RISKOptimizer) → "Unable to run macro tool during optimization." ★
Troubleshooting → BigPicture → "Initialization Error: Localization.ProductLanguage" ★
Troubleshooting → Network Server Issues → "Unable to clear temp file at ... PalServerStatus.txt" ★

19–25 Feb 2017

Techniques and Tips → Windows Operations → Finding Your Display Settings ★
Techniques and Tips → @RISK Simulation: Graphical Results → Setting DPI for Images Generated by @RISK ★
Techniques and Tips → @RISK Performance → For Faster Simulations
Added advice to avoid unnecessary INDIRECT, VLOOKUP, and HLOOKUP functions.
Troubleshooting → @RISK for Excel: Simulation → "No values to graph" Message / All Errors in Simulation Data
Added filtering as another possible cause of this problem.
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Added notes on Windows Server versions, and an explicit warning against running on unsupported versions of Office and Windows.

12–18 Feb 2017

Techniques and Tips → Windows Operations → Opening Your Temp Folder ★ and Cleaning Your Temp Folder ★
End User Setup → Optional Components → Non-English Versions of Palisade 7.x Software ★
Troubleshooting → @RISK for Excel: Other Issues → "Type mismatch" Prevents Distribution Fitting ★
Troubleshooting → NeuralTools → "This key is already associated with an element of this collection"
This article also applies to StatTools. Added advice to close Excel and reopen the program.
Corrected a couple of dozen articles that talked about upgrading to particular releases. The only upgrade available is an upgrade to the current release.

5–11 Feb 2017

Troubleshooting → @RISK for Excel: Simulation → Multiple CPU — Blocks of Errors in Simulated Outputs
Make explicit the advice to try single-CPU simulation, and add possible workarounds for the first two problems.
Techniques and Tips → @RISK Simulation: Numerical Results → Some Iterations Show Error in Data Window. What Can I Do? and Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Refer to KB 1071 as an additional problem cause.

29 Jan–4 Feb 2017

Techniques and Tips → @RISK Simulation: Graphical Results → Excel Themes in @RISK Graphs and Reports
Replaced the example file.
End User Setup → Configuring Excel → Recommended Option Settings for Excel
Troubleshooting → All Products: Other Issues → Intermittent Errors in Excel 2013 or 2016
The Excel start screen is not a concern in Palisade software versions 7.5 and newer.
Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Added another cause for "no clients can run": bad editing of the Server.lic file. (We recommend against editing the Server.lic file.)

22–28 Jan 2017

More on Networks → Upgrades → Renewing a Course License (7.x → 7.x)
Added instructions to convert independent workstations to client-server where possible. Added simplified instructions for single-user computers when the software isn't being upgraded. Added a table of contents, because this is a long article.
7.x Network Guide → Reference—Server Manager → Advanced Options (7.x)
Added details of how borrowing is displayed in the log.
7.x Network Guide → Reference—Options File → Access Control in 7.x Concurrent Network
Added notes about conflict between INCLUDE by user and borrowing activatable network licenses.
7.x Network Guide → Downloadable Versions → Guide for 7.x Network Administrators
Posted the updated version of the full Guide, as of 2017-01-27.
Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Added a "trust our software" solution; edited the "setting in Group Policy" solution for clarity.

15–21 Jan 2017

Troubleshooting → All Products: Other Issues → "Run-time error '-2147417848 (80010108)' " ★
"The object invoked has disconnected from its clients."
Troubleshooting → Installation → "Error 1316. The specified account already exists." ★
Troubleshooting → All Products: Startup → "... requires Excel 2007 or higher."
Add the second bullet, "You may be getting a security prompt."
Techniques and Tips → @RISK: General Questions → Converting Crystal Ball Models
Add a list of requirements.

8–14 Jan 2017

Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
The diagnostics file now tests DEP system settings and DEP process settings.
End User Setup → Configuring Windows → Data Execution Prevention
Nearly a complete rewrite, based on much new information.
Troubleshooting → @RISK for Excel: Simulation → "Out of Memory"
Windows desktop heap problem is not limited to Vista and Windows 7; updated Temp Folder section; those and Virtual Memory apply to all products.

1–7 Jan 2017

End User Setup → Before You Install → Microsoft Components Required for Palisade 7.x Software Install and Microsoft Components Required for Palisade 6.x Software Install
Added VBA and VB6 Runtime. They were not listed previously because usually they're part of Excel and Windows, but "usually" isn't "always".
Techniques and Tips → @RISK: General Questions → Sharing @RISK Models with Colleagues Who Don't Have @RISK
Expanded the details about "Swap Out Functions" in 7.x.

25–31 Dec 2016

End User Setup → Configuring Windows → Data Execution Prevention ★
Troubleshooting → All Products: Startup → "... requires Excel 2007 or higher."
Added another reason why this might appear even when you're running a recent Excel.
Troubleshooting → StatTools → Data Set Manager Shows No Variables
This now refers to the new DEP article listed above.
Troubleshooting → @RISK for Excel: Other Issues → No Distributions in Define Distributions Dialog
Simplify the first part of the procedure to just a command prompt. Replace the last part with a reference to the new DEP article listed above.

18–24 Dec 2017

Techniques and Tips → @RISK Simulation: Numerical Results → Static Value of Output Differs from Simulated Mean
Added some text, including finding the median; revised the example workbook to show percentiles.

11–17 Dec 2016

Troubleshooting → All Products: Other Issues → Quick Start or Guided Tour Videos Don't Play ★
Troubleshooting → All Products: Other Issues → Repair of Palisade Software
Added a note that there is no message for a successful repair.
Troubleshooting → @RISK for Excel: Simulation → Same Input Appears Twice in Tornado Graph
Brought in RiskBernoulli, and mentioned the possibility of using any other discrete distribution.

4–10 Dec 2016: no updates of note.

27 Nov–3 Dec 2016

End User Setup → Before You Install → Visual Basic Used by Palisade Software ★
Some of this information was previously buried in Define Distributions and Browse Results Do Nothing and "Error in loading DLL" (at Startup), and some appears here for the first time.
Troubleshooting → @RISK for Excel: Other Issues → Define Distributions, Add Output, and Define Correlations Do Nothing
Drag-and drop doesn't work in administrative command prompt with some Windows versions, so the instructions now say to use Copy as path.

20–26 Nov 2016

Troubleshooting → All Products: Startup → "Object variable or With block variable not set" (Windows 7 and Vista)
Pointer to newer .NET repair tool; updates for .NET 4.

13–19 Nov 2016

Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
In the first section, added diagnosis of port-number conflicts between different vendors' software.

6–12 Nov 2016: no updates of note.

30 Oct–5 Nov 2016

Troubleshooting → Installation → "Error 1905. Module ... failed to unregister." ★
Troubleshooting → @RISK for Excel: Other Issues → GraphDistribution Method in VBA Fails ★

23–29 Oct 2016

End User Setup → Further Information → Upgrading Palisade Software
Current release is now 7.5.1.
More on Networks → Upgrades → Upgrading to 7.5.1: Network Software 7.x
Standalone Licenses → Upgrades → Upgrading to 7.5.1: Standalone Software 7.x
Current release is 7.5.1; add instructions for upgrading from 7.5.0.
Troubleshooting → All Products: Startup → "Unable to cast COM object"
Troubleshooting → @RISK for Excel: Other Issues → Define Distributions Does Nothing, Results Graph Stuck at "Simulation Starting"
Troubleshooting → @RISK with Projects → After Importing Project, Excel Workbook Isn't Created
Troubleshooting → @RISK for Excel: Optimization (RISKOptimizer) → "Subscript out of range" with Efficient Frontier Optimization
Troubleshooting → PrecisionTree → "Type mismatch" with Linked Node
Troubleshooting → PrecisionTree → "Type mismatch" when Chance Node Probabilities Don't Total 100%
Troubleshooting → Network Server Issues → "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered"
These problems can all be solved by upgrading to release 7.5.1, so the hotfixes and workarounds have been replaced with advice to install the new release.
Troubleshooting → All Products: Startup → "FAILURE: License is broken."
Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.1 or newer) ★
Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.0 or older)
For most users, repairing a license broken by Windows 10 updates is simpler starting with release 7.5.1.

16–22 Oct 2016

Troubleshooting → @RISK with Projects → After Importing Project, Excel Workbook Isn't Created ★
Techniques and Tips → @RISK Simulation: Graphical Results → Variable Selection in Tornado Graphs
Add an example showing regression in @RISK and StatTools.

9–15 Oct 2016

Troubleshooting → All Products: Startup → "Unable to cast COM object" ★

2–8 Oct 2016

Techniques and Tips → VBA Programming with @RISK → Automating Time Series Fitting in VBA ★
Techniques and Tips → VBA Programming with @RISK → Setting References in Visual Basic
Add a paragraph explaining when you need to set references and when you don't.

25 Sept–1 Oct 2016

Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Added advice to click the Status button and check the display if Server Manager says the license process is running.
Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added a pointer to Schedule Audit for projects, and noted that Excel's precedent tracing is not effective with projects.
7.x Network Guide → Server Setup → Step 1: Install 7.x Server Software
Added a warning not to install to a folder with an at-sign (@) in its name.
Troubleshooting → Network Server Issues → "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered"
Added a common mistake, failing to open the command prompt with admin rights.

18–24 Sept 2016

Techniques and Tips → @RISK 6.x/7.x with Projects → Filtering Tasks in Projects ★
This information was buried in Filter Button Gray in Excel, and it was incomplete. Added a step-by-step procedure and a follow-up question about the effect of filtering on simulation.
Techniques and Tips → @RISK 6.x/7.x with Projects → Parameter Entry Table versus Risk Categories ★
This also was buried in Filter Button Gray in Excel. It also needed some guidance on the difference between the tools, and when to use which one.
Troubleshooting → PrecisionTree → "Decision Tree ... exceeds the size limit of the professional edition."
New follow-up question about influence diagrams.
Techniques and Tips → Correlation in @RISK → Correlation of Time Series
Added a follow-up Q&A noting that copulas cannot be defined for time series.
Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Add two suggestions relating to the COM system.

11–17 Sept 2016

Troubleshooting → @RISK with Projects → Tasks Start before Project Start Date ★
Techniques and Tips → @RISK 6.x/7.x with Projects → How Are Tasks Scheduled in a Project? ★
Troubleshooting → All Products: Startup → "... requires Excel 2007 or higher." ★
Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
This version of PalDiagnostics7 checks the DEP setting within Windows.
Techniques and Tips → All Products → What's New in the Knowledge Base? ★
This change history was added in response to a customer suggestion, and will be updated weekly as changes are made.

4–10 Sept 2016

Troubleshooting → PrecisionTree → "Type mismatch" when Chance Node Probabilities Don't Total 100% ★
Contains a hotfix for PrecisionTree 7.5.0.
6.3 Network Guide → Reference—Server Manager → Deactivating 6.x Network Licenses
Added a detailed procedure, similar to what we have for 7.x network licenses.

28 Aug–3 Sept 2016

Techniques and Tips → @RISK Distributions → Four-Parameter Pert Distribution ★
Troubleshooting → StatTools → Data Set Manager Shows No Variables ★
Techniques and Tips → @RISK Distributions → Cutting Off a Distribution at Left or Right
Added an example of truncating a distribution on both sides.
Troubleshooting → @RISK for Excel: Simulation → Change in Output Mean Inconsistent with Sensitivity Tornado
Added a follow-up question about the effects of correlated inputs.

21–27 Aug 2016

Troubleshooting → All Products: Startup → "ActiveX Component Can't Create Object" (StatTools and NeuralTools) ★
Troubleshooting → @RISK for Excel: Other Issues → "Invalid matrix location" when Defining Correlations ★

14–20 Aug 2016

Troubleshooting → @RISK for Excel: Other Issues → Define Distributions Does Nothing, Results Graph Stuck at "Simulation Starting" ★
Troubleshooting → All Products: Startup → "Method 'ExecuteRiskCommand' of object '_RiskOL' failed" ★
Troubleshooting → Network Server Issues → "Unable to load PalNetSvrUtil7_x86.dll" ★
End User Setup → Further Information → Version Histories for Releases 5.x–7.x
Name change (formerly "Version Histories for Releases 6.x"). Merged information for versions 5.x and 7.x into this article.
End User Setup → Further Information → Citrix Servers, Terminal Services, Remote Desktop, XP Mode
Rewrote, to address some frequently asked questions.
7.x Network Guide → FAQs → Citrix and Remote Desktop? (7.x) and
6.3 Network Guide → FAQs → Citrix and Remote Desktop Services (6.x)
Clarified the license requirements.

7–13 Aug 2016

Techniques and Tips → @RISK Distribution Fitting → Technical Details of Distribution Fitting ★
Troubleshooting → @RISK for Excel: Optimization (RISKOptimizer) → "Subscript out of range" with Efficient Frontier Optimization ★
Contains a hotfix for @RISK 7.5.0.
Troubleshooting → PrecisionTree → "Type mismatch" with Linked Node ★
Contains a hotfix for PrecisionTree 7.5.0.
Troubleshooting → @RISK for Excel: Simulation → Simulation Used to Run, Now Crashes Excel ★
Explains how the "large address aware" update to Microsoft Office can cause this.
End User Setup → Configuring Excel → Should I Install 64-bit Excel?
Added information about the "large address aware" updates to Microsoft Office, which may let some users continue using 32-bit Excel.
End User Setup → Configuring Excel → Recommended Option Settings for Excel
Added recommendation to enable multi-threading.
Techniques and Tips → @RISK: General Questions → Latin Hypercube Versus Monte Carlo Sampling
Separate examples for @RISK 6.2/6.3, and @RISK 7.x.

31 July–6 Aug 2016

End User Setup → Further Information → Overview of 6.x/7.x Commercial Licenses ★ and
End User Setup → Further Information → Academic Licensing Options (6.x/7.x) ★
Split the old "Overview of 6.x/7.x Licenses" into two.
Techniques and Tips → NeuralTools → Trained Network of Networks ★
Techniques and Tips → NeuralTools → Tradeoffs: Accuracy, Flexibility, Training Speed ★
Techniques and Tips → NeuralTools → Inputs Correlated with Target ★

24–30 July 2016

Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)★
Troubleshooting → StatTools → "Must have at least two more data points than independent variables." ★
Troubleshooting → All Products: Other Issues → All Articles about "Object variable or With block variable not set"
Added several further causes and solutions. (There are more than could possibly be listed, but we will try to list the more common ones.)
Techniques and Tips → @RISK Performance → For Faster Simulations
Added internal links to the sections of the article.
Troubleshooting → Network Server Issues → "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered" ★
Withdrawn (obsolete): "Renewing a 5.x Course License"

17–23 July 2016: no updates of note.

10–16 July 2016

Release 7.5.0 of our software was issued this week.

Standalone Licenses → Upgrades → Upgrading to 7.5.0: Standalone Software 7.0 ★
More on Networks → Upgrades → Upgrading to 7.5.0: Network Software 7.0 ★
Techniques and Tips → @RISK Simulation: Graphical Results → Excel Themes in @RISK Graphs and Reports ★
Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Change in Output Statistic in Tornado Graphs
New graph feature simplifies interpretation.
Troubleshooting → @RISK for Excel: Other Issues → Excel Files with @RISK Grow Too Large
A new command in the Utilities menu can help manage this problem.
Techniques and Tips → @RISK Performance → CPUs Used by @RISK 7.x and
Techniques and Tips → VBA Programming with @RISK → Solver and Other Excel Recalculations within Your Macros
Techniques and Tips → @RISK Simulation: Numerical Results → Confidence Intervals in @RISK and
Techniques and Tips → @RISK Simulation: Numerical Results → Semivariance, Semideviation, Mean Absolute Deviation
New statistics functions simplify these computations.
Techniques and Tips → @RISK Distributions → Cauchy Distribution and
Techniques and Tips → @RISK Distributions → Extreme Value Distributions: Gumbel and Fréchet
New distributions simplify these computations.
Troubleshooting → All Products: Startup → "The current system code page is incompatible with this program." and
Troubleshooting → @RISK for Excel: Simulation → "The worksheet name '...' has a character not in the current code page." and
Troubleshooting → @RISK for Excel: Simulation → "The Excel name "..." has a character not in the current code page."
These articles advise upgrading to 7.5.0 as the simplest cure if you have code-page issues.
End User Setup → Further Information → Scope of Free Support ★
Troubleshooting → BigPicture → BigPicture Doesn't Show in Ribbon, or Gets Error 53
Upgrading to 7.5.0 provides a much simpler solution to this problem.
Standalone Licenses → Activation (6.x/7.x) → After Reset, Can't Load Response File (Standalone License)
Provides a method to finish a deactivation that was interrupted.

2–9 July 2016

7.x Network Guide → Reference—Server Manager → Deactivating 7.x Network Licenses ★
Rewrote the former text completely, and added full procedures for Automatic and Manual Deactivation.
More on Networks → Servers (6.x/7.x) → After Reset, Can't Load Response File (Network License) ★
Procedure for finishing a deactivation that was interrupted.
End User Setup → Further Information → User Manuals and Readme Files for Releases 7.x ★
Standalone Licenses → Upgrades → Can I Uninstall Earlier Versions after Installing Release 6.x or 7.x of Palisade Software? ★
Complete rewrite. Added 7.x. Added explanations of major and minor upgrades, and when you can 6.x and 7.x in parallel.

26 June–2 July 2016

Troubleshooting → @RISK with Projects → "Error opening the selected project"
Added two more causes and cures to the original one.
Troubleshooting → PrecisionTree → "Decision Tree ... exceeds the size limit of the professional edition." ★

19–25 June 2016

Techniques and Tips → @RISK Simulation: Graphical Results → Combining Inputs in a Sensitivity Tornado
Noted that @RISK treats a RiskMakeInput as a precedent of a given output if the two have any precedents in common.
7.x Network Guide → FAQs → Monitoring License Use on 7.x Network
New section: "The system denied a license to a user. How can I find out the reason?"
Troubleshooting → @RISK for Excel: Other Issues → "Object variable or With block variable not set"
Additional symptom: no buttons do anything. Additional cause: adding the wrong add-in; added instructions for fixing that.
Troubleshooting → All Products: Other Issues → "Sorry, we couldn't find StatTools.xla." (or Evolver.xla, etc.) ★
Troubleshooting → @RISK for Excel: Other Issues → Toolbar Appears, But Every Button Does Nothing ★

12–18 June 2016

End User Setup → Configuring Excel → Recommended Option Settings for Excel ★
Techniques and Tips → NeuralTools → Dependent Variable Is a Date ★

5–11 June 2016

Troubleshooting → All Products: Startup → "FLEXnet returned error code –97" (network client)
Separated server problems from client problems.
Troubleshooting → Network Server Issues → FLEXnet Error: "Exiting due to signal 27"
Rewrote the section on port-number conflicts, and added where to find port numbers.

29 May–4 June 2016

Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7 ★, Troubleshooter for Releases 6.x: PalDiagnostics6 ★, and Troubleshooter for Releases 5.x: PalDiagnostics5 ★
These articles create http links for users who aren't allowed to use ftp.
Techniques and Tips → Correlation in @RISK → Correlation of Time Series
Complete rewrite; it should be easier to understand now.
Troubleshooting → @RISK with Projects → Filter Button Gray in Excel
Clarified that filtering doesn't affect calculations. This article was further changed in the week of 18 September 2016.
End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Added a note about Project 2007 and @RISK 7.0.
Standalone Licenses → Upgrades → Upgrading to Version 7: Standalone Software 1.x, 4.x, 5.x, or 6.x
Noted that a new license is required.
7.x Network Guide → Server Setup → Step 3: Activate 7.x License or Obtain Certificate
Added a sixth difference, with advice to ignore the last two.

★ indicates a new article.

Last edited: 2019-06-17

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