Home → Techniques and Tips → All Products → What's New in the Knowledge Base?
1.1. What's New in the Knowledge Base?
This page lists the principal changes in the Palisade Technical Support Knowledge Base, from most recent to oldest. Each entry shows the "book", chapter, and article titles, with live links. Titles of new articles are in bold face and marked with ★.
22–28 April 2018
- Network Guide → Client Setup → Concurrent Network Client Setup
Added a warning to check the file name of the client installer.
15–21 April 2018
- Troubleshooting → @RISK for Excel: Simulation → Sum of Percentiles Differs from Percentile of the Sum
Added a workbook example, and answered the question "which one is right?" - Troubleshooting → Network Server Issues → "Error applying Transform. Make sure that the specified transform paths are valid." ★
8–14 April 2018
1–7 April 2018
- Techniques and Tips → Evolver and RISKOptimizer → Running RISKOptimizer Deterministically
Added advice to change Optimize to Value.
25–31 Mar 2018
- Troubleshooting → @RISK for Excel: Simulation → "Found invalid formula ... Continue without Smart Sensitivity Analysis?"
Significant rewrite: separated short and long answers for the question, added two follow-up questions, removed outdated information, and changed text in several places for clarity. - Troubleshooting → @RISK for Excel: Simulation → "No inputs found that affect this output" instead of Tornado Graph
Added advice for Project simulations, and specific advice about =IF(RAND( )...). For better searching, added the last phrase to the title and a key phrase at the end. - Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Linked to "No inputs found that affect this output" instead of Tornado Graph, and mentioned consulting and custom development for assistance. - Troubleshooting → @RISK for Excel: Other Issues → Excel Files with @RISK Grow Too Large
Formatting changes and small text changes should make this easier to understand.
18–24 Mar 2018
- Techniques and Tips → All Products → "Update Available" (7.x)
Added .REG files for individual users to disable or re-enable the check for updates.
11–17 Mar 2018
- Techniques and Tips → StatTools → Cluster Analysis Methodology ★
- Techniques and Tips → NeuralTools → GPU in NeuralTools ★
- End User Setup → Further Information → Upgrading Palisade Software
Standalone Licenses → Upgrades → Upgrading to 7.52: Standalone Software 7.x
More on Networks → Upgrades → Upgrading to 7.5.2: Network Software 7.x
Updated for 7.5.2. Some new wrinkles relate to maintenance, and 7.5.2 server must be installed before 7.5.2 clients.
4–10 Mar 2018
- Troubleshooting → @RISK for Excel: Simulation → Simulation Crashes with Larger Number of Iterations ★
- Techniques and Tips → @RISK Distributions → Password Protecting a Worksheet or Workbook ★
- Troubleshooting → @RISK for Excel: Simulation → "Cannot make a sheet to hold correlation information in protected workbook" ★
- Troubleshooting → @RISK for Excel: Simulation → "The correlation matrix ... is not square." ★
- Standalone Licenses → Download and Install → Transferring Standalone Software 6.x/7.x to a New Computer
Clarified that this doesn't apply to a simple uninstall/reinstall on the same computer without reimaging, and directed readers to that procedure. - Troubleshooting → @RISK for Excel: Simulation → "Protected Workbook: This operation cannot be performed ..."
This article is about protected worksheets. Added a cross reference to the one about protected workbooks. - Troubleshooting → @RISK for Excel: Simulation → "GetPassword cannot be found."
Added a reminder to change file type XLSM. - Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.1 or newer) and Broken License? Do-It-Yourself Repair (7.5.0 or older)
Changed the manual request file name to RepairRequest.xml, to match the pattern of the request files for manual activation and deactivation.
25 Feb–3 Mar 2018
- Network Guide → FAQs → Recovering When a Concurrent Network Client Is Idle ★
- Troubleshooting → @RISK for Excel: Other Issues → Excel Seems to Freeze When Deleting Correlation Matrix ★
- Troubleshooting → Network Server Issues → "Component CODEJO~2.OCX ... not correctly registered" ★
- Troubleshooting → All Products: Other Issues → Clean Uninstall and Reinstall of Palisade Software and Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added directions to uninstall the shared FLEXnet folder under certain conditions, and a warning about other FLEXnet applications. - Techniques and Tips → @RISK Performance → For Faster Simulations
Edited the bullets about the accelerated engine and about performance of Project releases. - Network Guide → Server Setup → Step 1: Install Server Software
The compatibility table is now in the ✓-mark style, which is much easier to read than the old text style. - Techniques and Tips → NeuralTools → "Linear Predictor" in Training Report
Added the type of linear regression that NeuralTools uses - Techniques and Tips → All Products → Running "Out of Process"
Started a list of known issues with running in process. - Techniques and Tips → @RISK Performance → Simulation Speed of @RISK with Microsoft Project
Last week's revisions incorrectly stated that the Accelerated Engine doesn't use Microsoft project for calculations. This was corrected to indicate that the Accelerated Engine uses a subset of Project fields.
18–24 Feb 2018
- Troubleshooting → All Products: Startup → Excel Closes after the Software Loads ★
- Techniques and Tips → VBA Programming with @RISK → Alternatives to =IF for Picking Distributions
Added RiskMakeInput as a quick-and-dirty alternative. - Techniques and Tips → @RISK Performance → Simulation Speed of @RISK with Microsoft Project
Added a comparison of Excel and Project 2010, 2013, and 2016. - Techniques and Tips → All Products → "Update Available" (7.x)
Added several keywords to make the article easier to search for.
11–17 Feb 2018
- Techniques and Tips → @RISK Performance → Memory Used by @RISK Simulations
Numerous updates for Large Address Aware. - Troubleshooting → All Products: Startup → "FLEXnet returned error code –7" (7.x software) ★
- Network Guide → FAQs → Deactivating a Network License
Add Web method of Manual Deactivation. - End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Corrected some text that implied Windows XP was compatible with Palisade 7.5.2 end-user software, and replaced the short statement about network software with a reference to that section of the Network Guide. - Troubleshooting → @RISK for Excel: Other Issues → "Method 'Initialize' of object '_RiskOL' failed"
Added "Use system separators", a solution contributed by a customer. - Troubleshooting → All Products: Startup → "Automation error: Library not registered"
Added "Method '~' of object '~' failed." - Troubleshooting → All Products: Startup → "Method '~' of object '~' failed" (at Startup)
Added installation of Skype for Business 2016 as a cause.
4–10 Feb 2018: no updates of note.
28 Jan–3 Feb 2018
- Techniques and Tips → @RISK Performance → For Faster Simulations: How Should I set up Excel,
Techniques and Tips → All Products → Getting Better Performance from Excel
End User Setup → Configuring Excel → Recommended Option Settings for Excel
Added cross references from each of these to the others.
21–27 Jan 2018
- Techniques and Tips → @RISK Simulation: Numerical Results → Exporting Information During Simulation
The example was only good for @RISK 4.x. Labeled it as such, and added a 7.x example and appropriate text. - Techniques and Tips → All Products → Running "Out of Process"
Emphasize that the settings apply only to the current user.
14–20 Jan 2018 (updates for software release 7.5.2)
- Techniques and Tips → All Products → Running "Out of Process" ★
- Troubleshooting → StatTools → "Subscript out of range" or "Excel has stopped working" in Stepwise Regression ★
- End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Release 7.5.2 of the end-user software requires at least Windows Vista or Windows Server 2008. - Network Guide → Reference → Server Software Version History
Added release 7.5.2 to the history. - Network Guide → Server Setup → Step 1: Install Server Software
Added release 7.5.2. Corrected information about the FLEXnet Licensing Service. Expanded information about the folders that are created. - Network Guide → FAQs → FLEXnet from Other Vendors
Updated FLEXnet version number. - Network Guide → Server Setup → License Server System Requirements
Release 7.5.2 of the server software requires Windows Server 2008 or newer, or Windows 7 or newer. - Network Guide → Reference → Options File
Updated the default location of the log file. - Network Guide → FAQs → Virtual Servers
Network Guide → Server Setup → Choose Network License Type
Cloning is not supported. - Troubleshooting → @RISK for Excel: Other Issues → GraphDistribution Method in VBA Fails
This was fixed in 7.5.2, so there's no longer a need for a workaround. - End User Setup → Configuring Windows → Data Execution Prevention
Troubleshooting → All Products: Startup → "Problem Event name BEX"
Troubleshooting → StatTools → Data Set Manager Shows No Variables
Troubleshooting → All Products: Startup → "Automation error: The remote procedure call failed."
Updated these articles to show that DEP is not an issue for Palisade software release 7.5.2. - End User Setup → Configuring Excel → Should I Install 64-bit Excel?
Our software is now fully Large Address Aware. - More on Networks → Servers (6.x/7.x) → Setting Up 6.x/7.x Network Licenses without Server Manager
Release 7.5.2 requires installing Server Manager.
7–13 Jan 2018
- Troubleshooting → All Products: Startup → "FLEXnet returned error code –157"
Added instructions to send a screen shot and diagnostics.
31 Dec 2017–6 Jan 2018
24–30 Dec 2017: no updates of note.
17–23 Dec 2017
10–16 Dec 2017
3–9 Dec 2017
- Network Guide ★
This replaces the 6.3 Network Guide and the 7.x Network Guide, with significant textual updates and new material. - More on Networks → Servers (5.x) → Deactivating (Returning) 5.x Network Licenses
Removed the automatic option, which no longer works. Removed the ReturnLicenses.bat file, which was never actually explained.
26 Nov–2 Dec 2017
- 7.x Network Guide → FAQs → Repairing a Broken Network License ★
- Troubleshooting → All Products: Startup → "Automation error: Library not registered"
Added the bad System Registry key installed by Skype for Business 2016.
19–25 Nov 2017: no updates of note.
12–18 Nov 2017
- Techniques and Tips → All Products → Using Excel During Simulation or Optimization
Added explanation of the difference between second workbook and second instance of Excel. Added explanation of Excel 2013 and 2016 handle multiple workbooks differently from 2007 and 2010. - Troubleshooting → All Products: Startup → "FLEXnet returned error code –12"
Added client-server port conflicts, and more detail about possible server-serve conflicts.
5–11 Nov 2017
29 Oct–4 Nov 2017
22–28 Oct 2017
- Troubleshooting → BigPicture → "Initialization Error: Shapes Initialization" ★
- Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added suggestion of F9 under "no values to graph". Changed from narrative text to Q&A format.
15–21 Oct 2017
- Techniques and Tips → @RISK Simulation: Numerical Results → Calculating Contribution to Variance ★
- Techniques and Tips → Correlation in @RISK → How @RISK Adjusts an Invalid Correlation Matrix
Major rewrite, with clearer treatment of the two ways to use an adjustment weight matrix. Updated the example showing RiskCorrectCorrmat, and added an example of adjustment during simulation. - End User Setup → Before You Install → Office Insider and Palisade Software
Added "How can I tell if I'm an Office Insider?" with screen shot. - Troubleshooting → @RISK for Excel: Simulation → Multiple CPU — Only One CPU Runs
Added "Excel is not responding." - Troubleshooting → Issues while Uninstalling → "[700]LSUD cannot use ... PalFlex7_x86.dll" ★
- Troubleshooting → @RISK for Excel: Simulation → Results Window Opens Briefly, Then Closes ★
- Troubleshooting → Network Server Issues → Server.lic.bak file ★
8–14 Oct 2017
- Troubleshooting → @RISK for Excel: Simulation → Input on Tornado Graph Is Not a Precedent ★
- Techniques and Tips → @RISK Simulation: Numerical Results → Some Iterations Show Error in Data Window. What Can I Do?
Multiple edits for clarity; added a reference in case the footprint button is grayed out. - 7.x Network Guide → FAQs → Server Software Version History ★
1–7 Oct 2017
- Troubleshooting → @RISK for Excel: Simulation → Progress Window Freezes at "Initializing ... 100%" ★
- Troubleshooting → Installation → "This app can't run on your PC" (at install time) ★
- Troubleshooting → All Products: Startup → "This app can't run on your PC" (at run time) ★
- Techniques and Tips → @RISK Simulation: Numerical Results → Static Value of Input Differs from Simulated Mean
Added mention of the "Theo" distributions, and noted that the same concept applies to all statistics, not just the mean. - 7.x Network Guide → Downloadable Versions → Guide for 7.x Network Administrators
Updated Guide for recent changes to articles in this Knowledge Base; changed character set from Windows-1252-1 to UTF-8.
24–30 Sept 2017
- Techniques and Tips → @RISK Simulation: Graphical Results → Quick Report for Just One Output ★
- Troubleshooting → PrecisionTree → #N/A for Some Iterations When Simulating a Decision Tree ★
- Troubleshooting → All Products: Other Issues → "Borrowing is not allowed for this license." ★
- 7.x Network Guide → FAQs → Network Ports and Firewalls (7.x)
Complete rewrite, now organized by client and server, and including Enterprise networks. - 7.x Network Guide → Server Setup → Step 2: Set Options—Borrowing (7.x)
Added recommendation against allowing borrowing on a one-user license. - Techniques and Tips → @RISK Distributions → Setting the "Return Value" of a Distribution
Improved explanation of expected value ersus true expected value.
17–23 Sept 2017
- Troubleshooting → All Products: Other Issues → "Microsoft Excel cannot open or save any more documents ..." ★
- Troubleshooting → @RISK for Excel: Simulation → "This selection isn't valid" in Quick Reports ★
- Techniques and Tips → Correlation in @RISK → How @RISK Adjusts an Invalid Correlation Matrix
Added technical details of how the weights are used in adjusting the matrix. - Standalone Licenses → Activation (5.x/4.x/1.x) → Activating Palisade 5.x Standalone Software
Added a warning about version 6.x/7.x Activation IDs. Clarified the difference between activation on web and by email, and who can use which method.
10–16 Sept 2017
- End User Setup → Before You Install → Office Insider and Palisade Software ★
- End User Setup → Before You Install → Windows and Office Versions Supported by Palisade, Office 2016 and Palisade Software, and Click-to-Run and Office 365 with Palisade Software
Excluded support for Office Insider updates of Office 365.
3–9 Sept 2017
- Troubleshooting → @RISK with Projects → Error in Outputs with Probabilistic Branching
Added information about @RISK 6.x/7.x, and updated the example.
27 Aug–2 Sept 2017
- Troubleshooting → All Products: Other Issues → "Some files can contain viruses. ..." When Opening Example Spreadsheets ★
- End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Excluded Excel 2016 "Insider Program" builds from support. - Techniques and Tips → @RISK Distributions → Statistics for Just Part of a Distribution
Added a note about accuracy of theoretical statistics with truncation.
20–26 Aug 2017
- Troubleshooting → StatTools → "Defaults error" when Running a Regression ★
- Techniques and Tips → Evolver and RISKOptimizer → Technical Details of Genetic Algorithm ★
13–19 Aug 2017: no updates of note.
6–12 Aug 2017
- Techniques and Tips → Correlation in @RISK → How and Why to Switch from RiskDepC to RiskCorrmat ★
- Troubleshooting → @RISK for Excel: Simulation → "The correlation matrix at ... is not self-consistent."
Added a section for when the message comes from a "matrix" of RiskIndepC and RiskDepC functions, and linked to the new article about converting to RiskCorrmat.
30 July–5 Aug
- Troubleshooting → @RISK for Excel: Simulation → Tornado Graph Can't Show All Simulations ★
- Techniques and Tips → @RISK Simulation: Numerical Results → Confidence Intervals in @RISK
Rewrote the first part of the Latin Hypercube section to clarify the issues with over-estimating the width of a confidence interval. - Troubleshooting → All Products: Other Issues → "PalOutOfProcessServer has stopped working"
Added another cause and cure: bad DEP setting. - Techniques and Tips → Windows Operations → Opening an Administrative Command Prompt
Substituted a much simpler procedure for opening the prompt in Windows 8.
23–29 July 2017
- Troubleshooting → All Products: Other Issues → After Renewing, Course License Shows Old Expiration Date ★
- Techniques and Tips → @RISK Performance → GPU Computations to Speed up @RISK?
Updated for Excel 2016.
16–22 July 2017
- Troubleshooting → All Products: Startup → "FLEXnet returned error code –76" ★
- Troubleshooting → @RISK for Excel: Other Issues → #NAME Errors in Place of Distribution Functions
Added that this applies to @RISK 6.x/7.x as well as the earlier ones; added brief text about how the problem occurs and link to longer text; added a warning of how the problem may recur. - Troubleshooting → @RISK for Excel: Simulation → Calculation Changed to Manual by a Simulation?
Added a reference to Microsoft's article on calculation modes.
9–15 July 2017
- Techniques and Tips → BigPicture → Saving a BigPicture Map as PDF ★
- Techniques and Tips → @RISK Simulation: Graphical Results → Excluding an Input from the Sensitivity Tornado
Added spider graphs to the text. - End User Setup → Configuring Excel → Which Palisade Add-Ins Should be Active?
(Formerly "Excel Shows Palisade Add-ins as Inactive".) Added a section, "I'm installing Palisade software. Which add-ins should I make active in Excel?" - Standalone Licenses → Download and Install → Transferring Standalone Software 6.x/7.x to a New Computer
The article implied that you activate using the same ID you just deactivated, but it didn't actually say so.
2–8 July 2017
- Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
Posted new version 7.0.23.
25 June–1 July 2017
- Techniques and Tips → @RISK Distribution Fitting → P-Values and Distribution Fitting
Added a new section "How do I get p-values, critical values, and confidence intervals of parameters of fitted distributions?" with three new paragraphs of text. Added a section head for the already-existing cautions about the use of p-values. - Techniques and Tips → @RISK Simulation: Numerical Results → Placing Simulation Statistics in a Worksheet
Explained better about the Theo and non-Theo statistic functions, and added cross references to articles about placing specific types of simulation statistics in a worksheet. - Techniques and Tips → @RISK Simulation: Numerical Results → Convergence Monitoring in @RISK
Explained briefly what convergence monitoring is and how to select it; add mention of the Results Summary window to the existing text about the Status column. - Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
New version 7.0.20 posted. - Troubleshooting → Installation → "Error 1606. Could not access network location %HOMESHARE%\My Documents\" ★
18–24 June 2017
11–17 June 2017
- Techniques and Tips → VBA Programming with @RISK → Alternatives to =IF for Picking Distributions ★
- Techniques and Tips → Evolver and RISKOptimizer → For Faster Optimizations
Suggested a computer with more CPUs and RAM, with @RISK 7.5.0 and newer.
4–10 June 2017
- Techniques and Tips → @RISK Simulation: Graphical Results → Sharing @RISK Graphs with Colleagues Who Don't Have @RISK ★
- Techniques and Tips → @RISK Simulation: Numerical Results → Placing Contribution to Variance in Worksheet ★
- Troubleshooting → Installation → "Error 1324. The path My Documents contains an invalid character." ★
- Techniques and Tips → @RISK Simulation: Numerical Results → Regression Coefficients in Your Worksheet
Attached a workbook showing both types of regression tornado graphs and all three types of regression coefficients. - End User Setup → Before You Install → Microsoft Components Required for Palisade 7.x Software Install
Listed the two Visual Basics as separate items, and added that they are needed by the end-user software but not by the installers.
28 May–3 June 2017
- Techniques and Tips → NeuralTools → Live Prediction ★
- Techniques and Tips → Evolver and RISKOptimizer → For Faster Optimizations
Added a note that OptQuest requires = constraints to be linear. - Techniques and Tips → VBA Programming with @RISK → Placing Graphs in an Existing Worksheet with VBA
Updated references in the example for @RISK 7. - More on Networks → Servers (6.x/7.x) → Operating 6.x/7.x Network Licenses without Server Manager
Removed the 5.x transitional information and simplified the text.
21–27 May 2017: no updates of note.
14–20 May 2017
- Técnicas y Consejos → Operaciones en Windows → Abrir el Símbolo del Sistema cmd (Command Prompt) ★
- Configuración de usuario final → Configuración de Windows → Visual Basic 6 Runtime ★ (en español)
- Configuración de usuario final → Configuración de Excel → Visual Basic para Aplicaciones ★
- Configuración de usuario final → Antes de la instalación → Componentes de Microsoft necesarios para la instalación del Software de Palisade 7.x ★
- End User Setup → Configuring Excel → Visual Basic for Applications ★ and → Configuring Windows → Visual Basic 6 Runtime ★
New articles created by splitting the old "Visual Basic Used by Palisade Software". - Techniques and Tips → VBA Programming with @RISK → Sampling @RISK Distributions in VBA Code
Simplified some text, and added that RiskSeed is ignored. - Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added a technique for checking for misspelled variable names. - Troubleshooting → All Products: Other Issues → Clean Uninstall and Reinstall of Palisade Software and Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added edits to PALISADE_LICENSE_FILE, or deleting it.
7–13 May 2017
- Techniques and Tips → NeuralTools → Dependent Variable Is a Category ★
- Techniques and Tips → NeuralTools → Order of Variables, Order of Cases ★
- Techniques and Tips → NeuralTools → Excluding Variables from Training ★
- Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.1 or newer)
Moved all the manual repair procedure out of the article and into the attached instruction file. - Techniques and Tips → StatTools → Multicollinearity
Added a two-paragraph "short version" with information about the check for multicollinearity in StatTools 7.x.
30 Apr–6 May 2017
- Troubleshooting → @RISK for Excel: Simulation → "Non-modal forms cannot be displayed in this host application from an ActiveX DLL, ActiveX control, or Property Page." ★
- Standalone Licenses → Download and Install → Transferring Standalone Software 5.x to a New Computer
Temporary change in deactivation procedure because of a bug in licensing database software. - Licencias individuales → Descarga e Instalación → Cómo transferir software de Palisade 5.x (Standalone) a un nuevo equipo
Cambio temporal en el procedimiento de desactivación debido a un error en la base de datos de licencias. - Troubleshooting → All Products: Startup → "Automation error: The remote procedure call failed." ★
- Techniques and Tips → @RISK Distributions → Cumulative Probability ★
- End User Setup → Before You Install → Microsoft Components Required for Palisade 7.x Software Install
Updated item 1 for Windows 10 and expanded the text about installing, enabling, or repairing .NET 4. - Troubleshooting → All Products: Startup → "Unable to load ... PalFlex_x86.dll"
Added "Could not load", which StatTools displays, and got more explicit about the prerequisityes.
23–29 Apr 2017
- Troubleshooting → All Products: Other Issues → All Articles about "Object variable or With block variable not set"
Added bad DEP settings as another possible cause.
16–22 Apr 2017
- Troubleshooting → @RISK for Excel: Other Issues → Define Distributions and Browse Results Do Nothing
Added directions for deactivating add-ins. - Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Change in Output Statistic in Tornado Graphs
Clarified that when computing one bar, the other inputs are not held constant, simply not used. - Troubleshooting → @RISK for Excel: Simulation → Missing Results Graph
Added advice to re-enable .NET 4, and repair it. - Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
New version of PalDiagnostics7: easier-to-read formats, plus information about MS Project and disabled items.
9–15 Apr 2017
- Troubleshooting → All Products: Other Issues → Repair of Excel or Project
Added information on uninstalling Office 2013 and 2016. - Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Added the "nuclear option" of uninstalling 64-bit Office and installing 32-bit.
2–8 Apr 2017
- Troubleshooting → All Products: Startup → I've installed the software. Why don't I see it in Excel? and End User Setup → Configuring Excel → I Installed the Software But I Don't See It in Excel
The two overlapped substantially. Merged the second article into the first, and did a near-complete rewrite. - Techniques and Tips → Evolver and RISKOptimizer → Multiple Goals for Optimization
Added information on Efficient Frontier Analysis. Added key phrases involving "target" and "objective" to improve search results. - Troubleshooting → @RISK for Excel: Simulation → Missing Results Graph
Modified the commands to paste into the administrative command prompt, including a new unregister command to precede the register command.
26 Mar–1 Apr 2017
- Troubleshooting → StatTools → Data Set for Predictions Can't Be the Data Set for Regression ★
- Techniques and Tips → @RISK Simulation: Numerical Results → How Many Times Did an Event Occur? ★
- Troubleshooting → @RISK for Excel: Simulation → Missing Results Graph ★
- Troubleshooting → @RISK for Excel: Other Issues → Define Distributions Freezes When I Select a Distribution ★
- Troubleshooting → @RISK for Excel: Simulation → Can't Move Delimiters or Change Percentages ★
- Troubleshooting → @RISK for Excel: Other Issues → No Statistics Table in Browse Results
Added the repair procedure of Missing Results Graph as possibly needed. - Techniques and Tips → @RISK Distributions → Shift Factor in a Distribution
Explained how a shift factor gets placed in a distribution, and rewrote the text about fitted distributions. - Techniques and Tips → @RISK Simulation: Graphical Results → Multiple Browse Results Windows
Made two edits: The techniques apply to inputs as well as outputs, and the issue mentioned at the end of Method B doesn't apply in @RISK 7.
19–25 Mar 2017
- Troubleshooting → All Products: Other Issues → Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added directions for finding a .LIC file or .INI file if one is needed.
12–18 Mar 2017
- Techniques and Tips → StatTools → Methodology of Logistic Regression ★
- Troubleshooting → All Products: Startup → "FLEXnet returned error code –12" ★
- Troubleshooting → All Products: Other Issues → Clean Uninstall and Reinstall of Palisade Software and Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software
Added the need to deactivate Palisade software before reinstalling Windows. - 7.x Network Guide → Server Setup → Step 2: Set Options—Port Numbers (7.x)
Clarified the wording of the Caution. Under "To find which port numbers the license software is using", added that it may use different numbers next time. - Troubleshooting → All Products: Startup → "Error in loading DLL" (at Startup)
Added that this applies to startup from shortcut or icon, and referenced another article if it occurs with File » Open.
5–11 Mar 2017
26 Feb–4 Mar 2017
- Troubleshooting → All Products: Other Issues → Shorter Uninstall and Reinstall of Palisade 6.x/7.x Software ★
For customers with only releases 6.x and 7.x, a simpler version of Clean Uninstall and Reinstall of Palisade Software. - Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Added 1f ("Error in loading DLL"), and reworded 3 to make it easier to understand. - Troubleshooting → @RISK for Excel: Optimization (RISKOptimizer) → "Unable to run macro tool during optimization." ★
- Troubleshooting → BigPicture → "Initialization Error: Localization.ProductLanguage" ★
- Troubleshooting → Network Server Issues → "Unable to clear temp file at ... PalServerStatus.txt" ★
19–25 Feb 2017
- Techniques and Tips → Windows Operations → Finding Your Display Settings ★
- Techniques and Tips → @RISK Simulation: Graphical Results → Setting DPI for Images Generated by @RISK ★
- Techniques and Tips → @RISK Performance → For Faster Simulations
Added advice to avoid unnecessary INDIRECT, VLOOKUP, and HLOOKUP functions. - Troubleshooting → @RISK for Excel: Simulation → "No values to graph" Message / All Errors in Simulation Data
Added filtering as another possible cause of this problem. - End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Added notes on Windows Server versions, and an explicit warning against running on unsupported versions of Office and Windows.
12–18 Feb 2017
- Techniques and Tips → Windows Operations → Opening Your Temp Folder ★ and Cleaning Your Temp Folder ★
- End User Setup → Optional Components → Non-English Versions of Palisade 7.x Software ★
- Troubleshooting → @RISK for Excel: Other Issues → "Type mismatch" Prevents Distribution Fitting ★
- Troubleshooting → NeuralTools → "This key is already associated with an element of this collection"
This article also applies to StatTools. Added advice to close Excel and reopen the program. - Corrected a couple of dozen articles that talked about upgrading to particular releases. The only upgrade available is an upgrade to the current release.
5–11 Feb 2017
- Troubleshooting → @RISK for Excel: Simulation → Multiple CPU — Blocks of Errors in Simulated Outputs
Make explicit the advice to try single-CPU simulation, and add possible workarounds for the first two problems. - Techniques and Tips → @RISK Simulation: Numerical Results → Some Iterations Show Error in Data Window. What Can I Do? and Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Refer to KB 1071 as an additional problem cause.
29 Jan–4 Feb 2017
- Techniques and Tips → @RISK Simulation: Graphical Results → Excel Themes in @RISK Graphs and Reports
Replaced the example file. - End User Setup → Configuring Excel → Recommended Option Settings for Excel
Troubleshooting → All Products: Other Issues → Intermittent Errors in Excel 2013 or 2016
The Excel start screen is not a concern in Palisade software versions 7.5 and newer. - Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Added another cause for "no clients can run": bad editing of the Server.lic file. (We recommend against editing the Server.lic file.)
22–28 Jan 2017
- More on Networks → Upgrades → Renewing a Course License (7.x → 7.x)
Added instructions to convert independent workstations to client-server where possible. Added simplified instructions for single-user computers when the software isn't being upgraded. Added a table of contents, because this is a long article. - 7.x Network Guide → Reference—Server Manager → Advanced Options (7.x)
Added details of how borrowing is displayed in the log. - 7.x Network Guide → Reference—Options File → Access Control in 7.x Concurrent Network
Added notes about conflict betweenINCLUDEby user and borrowing activatable network licenses. - 7.x Network Guide → Downloadable Versions → Guide for 7.x Network Administrators
Posted the updated version of the full Guide, as of 2017-01-27. - Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Added a "trust our software" solution; edited the "setting in Group Policy" solution for clarity.
15–21 Jan 2017
- Troubleshooting → All Products: Other Issues → "Run-time error '-2147417848 (80010108)' " ★
"The object invoked has disconnected from its clients." - Troubleshooting → Installation → "Error 1316. The specified account already exists." ★
- Troubleshooting → All Products: Startup → "... requires Excel 2007 or higher."
Add the second bullet, "You may be getting a security prompt." - Techniques and Tips → @RISK: General Questions → Converting Crystal Ball Models
Add a list of requirements.
8–14 Jan 2017
- Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
The diagnostics file now tests DEP system settings and DEP process settings. - End User Setup → Configuring Windows → Data Execution Prevention
Nearly a complete rewrite, based on much new information. - Troubleshooting → @RISK for Excel: Simulation → "Out of Memory"
Windows desktop heap problem is not limited to Vista and Windows 7; updated Temp Folder section; those and Virtual Memory apply to all products.
1–7 Jan 2017
- End User Setup → Before You Install → Microsoft Components Required for Palisade 7.x Software Install and Microsoft Components Required for Palisade 6.x Software Install
Added VBA and VB6 Runtime. They were not listed previously because usually they're part of Excel and Windows, but "usually" isn't "always". - Techniques and Tips → @RISK: General Questions → Sharing @RISK Models with Colleagues Who Don't Have @RISK
Expanded the details about "Swap Out Functions" in 7.x.
25–31 Dec 2016
- End User Setup → Configuring Windows → Data Execution Prevention ★
- Troubleshooting → All Products: Startup → "... requires Excel 2007 or higher."
Added another reason why this might appear even when you're running a recent Excel. - Troubleshooting → StatTools → Data Set Manager Shows No Variables
This now refers to the new DEP article listed above. - Troubleshooting → @RISK for Excel: Other Issues → No Distributions in Define Distributions Dialog
Simplify the first part of the procedure to just a command prompt. Replace the last part with a reference to the new DEP article listed above.
18–24 Dec 2017
- Techniques and Tips → @RISK Simulation: Numerical Results → Static Value of Output Differs from Simulated Mean
Added some text, including finding the median; revised the example workbook to show percentiles.
11–17 Dec 2016
- Troubleshooting → All Products: Other Issues → Quick Start or Guided Tour Videos Don't Play ★
- Troubleshooting → All Products: Other Issues → Repair of Palisade Software
Added a note that there is no message for a successful repair. - Troubleshooting → @RISK for Excel: Simulation → Same Input Appears Twice in Tornado Graph
Brought in RiskBernoulli, and mentioned the possibility of using any other discrete distribution.
4–10 Dec 2016: no updates of note.
27 Nov–3 Dec 2016
- End User Setup → Before You Install → Visual Basic Used by Palisade Software ★
Some of this information was previously buried in Define Distributions and Browse Results Do Nothing and "Error in loading DLL" (at Startup), and some appears here for the first time. - Troubleshooting → @RISK for Excel: Other Issues → Define Distributions, Add Output, and Define Correlations Do Nothing
Drag-and drop doesn't work in administrative command prompt with some Windows versions, so the instructions now say to use Copy as path.
20–26 Nov 2016
- Troubleshooting → All Products: Startup → "Object variable or With block variable not set" (Windows 7 and Vista)
Pointer to newer .NET repair tool; updates for .NET 4.
13–19 Nov 2016
- Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
In the first section, added diagnosis of port-number conflicts between different vendors' software.
6–12 Nov 2016: no updates of note.
30 Oct–5 Nov 2016
- Troubleshooting → Installation → "Error 1905. Module ... failed to unregister." ★
- Troubleshooting → @RISK for Excel: Other Issues → GraphDistribution Method in VBA Fails ★
23–29 Oct 2016
-
End User Setup → Further Information → Upgrading Palisade Software
Current release is now 7.5.1. -
More on Networks → Upgrades → Upgrading to 7.5.1: Network Software 7.x
Standalone Licenses → Upgrades → Upgrading to 7.5.1: Standalone Software 7.x
Current release is 7.5.1; add instructions for upgrading from 7.5.0. -
Troubleshooting → All Products: Startup → "Unable to cast COM object"
Troubleshooting → @RISK for Excel: Other Issues → Define Distributions Does Nothing, Results Graph Stuck at "Simulation Starting"
Troubleshooting → @RISK with Projects → After Importing Project, Excel Workbook Isn't Created
Troubleshooting → @RISK for Excel: Optimization (RISKOptimizer) → "Subscript out of range" with Efficient Frontier Optimization
Troubleshooting → PrecisionTree → "Type mismatch" with Linked Node
Troubleshooting → PrecisionTree → "Type mismatch" when Chance Node Probabilities Don't Total 100%
Troubleshooting → Network Server Issues → "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered"
These problems can all be solved by upgrading to release 7.5.1, so the hotfixes and workarounds have been replaced with advice to install the new release. -
Troubleshooting → All Products: Startup → "FAILURE: License is broken."
Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.1 or newer) ★
Troubleshooting → All Products: Startup → Broken License? Do-It-Yourself Repair (7.5.0 or older)
For most users, repairing a license broken by Windows 10 updates is simpler starting with release 7.5.1.
16–22 Oct 2016
- Troubleshooting → @RISK with Projects → After Importing Project, Excel Workbook Isn't Created ★
- Techniques and Tips → @RISK Simulation: Graphical Results → Variable Selection in Tornado Graphs
Add an example showing regression in @RISK and StatTools.
9–15 Oct 2016
2–8 Oct 2016
- Techniques and Tips → VBA Programming with @RISK → Automating Time Series Fitting in VBA ★
- Techniques and Tips → VBA Programming with @RISK → Setting References in Visual Basic
Add a paragraph explaining when you need to set references and when you don't.
25 Sept–1 Oct 2016
- Troubleshooting → All Products: Startup → "FAILURE: Unable to reach a network server."
Added advice to click the Status button and check the display if Server Manager says the license process is running. - Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)
Added a pointer to Schedule Audit for projects, and noted that Excel's precedent tracing is not effective with projects. - 7.x Network Guide → Server Setup → Step 1: Install 7.x Server Software
Added a warning not to install to a folder with an at-sign (@) in its name. - Troubleshooting → Network Server Issues → "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered"
Added a common mistake, failing to open the command prompt with admin rights.
18–24 Sept 2016
- Techniques and Tips → @RISK 6.x/7.x with Projects → Filtering Tasks in Projects ★
This information was buried in Filter Button Gray in Excel, and it was incomplete. Added a step-by-step procedure and a follow-up question about the effect of filtering on simulation. - Techniques and Tips → @RISK 6.x/7.x with Projects → Parameter Entry Table versus Risk Categories ★
This also was buried in Filter Button Gray in Excel. It also needed some guidance on the difference between the tools, and when to use which one. - Troubleshooting → PrecisionTree → "Decision Tree ... exceeds the size limit of the professional edition."
New follow-up question about influence diagrams. - Techniques and Tips → Correlation in @RISK → Correlation of Time Series
Added a follow-up Q&A noting that copulas cannot be defined for time series. - Troubleshooting → All Products: Startup → @RISK Initializes, But No Tab Appears in Ribbon
Add two suggestions relating to the COM system.
11–17 Sept 2016
- Troubleshooting → @RISK with Projects → Tasks Start before Project Start Date ★
- Techniques and Tips → @RISK 6.x/7.x with Projects → How Are Tasks Scheduled in a Project? ★
- Troubleshooting → All Products: Startup → "... requires Excel 2007 or higher." ★
- Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7
This version of PalDiagnostics7 checks the DEP setting within Windows. - Techniques and Tips → All Products → What's New in the Knowledge Base? ★
This change history was added in response to a customer suggestion, and will be updated weekly as changes are made.
4–10 Sept 2016
- Troubleshooting → PrecisionTree → "Type mismatch" when Chance Node Probabilities Don't Total 100% ★
Contains a hotfix for PrecisionTree 7.5.0. - 6.3 Network Guide → Reference—Server Manager → Deactivating 6.x Network Licenses
Added a detailed procedure, similar to what we have for 7.x network licenses.
28 Aug–3 Sept 2016
- Techniques and Tips → @RISK Distributions → Four-Parameter Pert Distribution ★
- Troubleshooting → StatTools → Data Set Manager Shows No Variables ★
- Techniques and Tips → @RISK Distributions → Cutting Off a Distribution at Left or Right
Added an example of truncating a distribution on both sides. - Troubleshooting → @RISK for Excel: Simulation → Change in Output Mean Inconsistent with Sensitivity Tornado
Added a follow-up question about the effects of correlated inputs.
21–27 Aug 2016
- Troubleshooting → All Products: Startup → "ActiveX Component Can't Create Object" (StatTools and NeuralTools) ★
- Troubleshooting → @RISK for Excel: Other Issues → "Invalid matrix location" when Defining Correlations ★
14–20 Aug 2016
- Troubleshooting → @RISK for Excel: Other Issues → Define Distributions Does Nothing, Results Graph Stuck at "Simulation Starting" ★
- Troubleshooting → All Products: Startup → "Method 'ExecuteRiskCommand' of object '_RiskOL' failed" ★
- Troubleshooting → Network Server Issues → "Unable to load PalNetSvrUtil7_x86.dll" ★
- End User Setup → Further Information → Version Histories for Releases 5.x–7.x
Name change (formerly "Version Histories for Releases 6.x"). Merged information for versions 5.x and 7.x into this article. - End User Setup → Further Information → Citrix Servers, Terminal Services, Remote Desktop, XP Mode
Rewrote, to address some frequently asked questions. - 7.x Network Guide → FAQs → Citrix and Remote Desktop? (7.x) and
6.3 Network Guide → FAQs → Citrix and Remote Desktop Services (6.x)
Clarified the license requirements.
7–13 Aug 2016
- Techniques and Tips → @RISK Distribution Fitting → Technical Details of Distribution Fitting ★
- Troubleshooting → @RISK for Excel: Optimization (RISKOptimizer) → "Subscript out of range" with Efficient Frontier Optimization ★
Contains a hotfix for @RISK 7.5.0. - Troubleshooting → PrecisionTree → "Type mismatch" with Linked Node ★
Contains a hotfix for PrecisionTree 7.5.0. - Troubleshooting → @RISK for Excel: Simulation → Simulation Used to Run, Now Crashes Excel ★
Explains how the "large address aware" update to Microsoft Office can cause this. - End User Setup → Configuring Excel → Should I Install 64-bit Excel?
Added information about the "large address aware" updates to Microsoft Office, which may let some users continue using 32-bit Excel. - End User Setup → Configuring Excel → Recommended Option Settings for Excel
Added recommendation to enable multi-threading. - Techniques and Tips → @RISK: General Questions → Latin Hypercube Versus Monte Carlo Sampling
Separate examples for @RISK 6.2/6.3, and @RISK 7.x.
31 July–6 Aug 2016
- End User Setup → Further Information → Overview of 6.x/7.x Commercial Licenses ★ and
End User Setup → Further Information → Academic Licensing Options (6.x/7.x) ★
Split the old "Overview of 6.x/7.x Licenses" into two. - Techniques and Tips → NeuralTools → Trained Network of Networks ★
- Techniques and Tips → NeuralTools → Tradeoffs: Accuracy, Flexibility, Training Speed ★
- Techniques and Tips → NeuralTools → Inputs Correlated with Target ★
24–30 July 2016
- Troubleshooting → @RISK for Excel: Other Issues → Results Not as Expected (Debugging Tips)★
- Troubleshooting → StatTools → "Must have at least two more data points than independent variables." ★
- Troubleshooting → All Products: Other Issues → All Articles about "Object variable or With block variable not set"
Added several further causes and solutions. (There are more than could possibly be listed, but we will try to list the more common ones.) - Techniques and Tips → @RISK Performance → For Faster Simulations
Added internal links to the sections of the article. - Troubleshooting → Network Server Issues → "Component 'Codejock.Controls.Unicode.v17.1.0.ocx' ... not correctly registered" ★
- Withdrawn (obsolete): "Renewing a 5.x Course License"
17–23 July 2016: no updates of note.
10–16 July 2016
Release 7.5.0 of our software was issued this week.
- Standalone Licenses → Upgrades → Upgrading to 7.5.0: Standalone Software 7.0 ★
- More on Networks → Upgrades → Upgrading to 7.5.0: Network Software 7.0 ★
- Techniques and Tips → @RISK Simulation: Graphical Results → Excel Themes in @RISK Graphs and Reports ★
- Techniques and Tips → @RISK Simulation: Graphical Results → Interpreting Change in Output Statistic in Tornado Graphs
New graph feature simplifies interpretation. - Troubleshooting → @RISK for Excel: Other Issues → Excel Files with @RISK Grow Too Large
A new command in the Utilities menu can help manage this problem. - Techniques and Tips → @RISK Performance → CPUs Used by @RISK 7.x and
Techniques and Tips → VBA Programming with @RISK → Solver and Other Excel Recalculations within Your Macros - Techniques and Tips → @RISK Simulation: Numerical Results → Confidence Intervals in @RISK and
Techniques and Tips → @RISK Simulation: Numerical Results → Semivariance, Semideviation, Mean Absolute Deviation
New statistics functions simplify these computations. - Techniques and Tips → @RISK Distributions → Cauchy Distribution and
Techniques and Tips → @RISK Distributions → Extreme Value Distributions: Gumbel and Fréchet
New distributions simplify these computations. - Troubleshooting → All Products: Startup → "The current system code page is incompatible with this program." and
Troubleshooting → @RISK for Excel: Simulation → "The worksheet name '...' has a character not in the current code page." and
Troubleshooting → @RISK for Excel: Simulation → "The Excel name "..." has a character not in the current code page."
These articles advise upgrading to 7.5.0 as the simplest cure if you have code-page issues. - End User Setup → Further Information → Scope of Free Support ★
- Troubleshooting → BigPicture → BigPicture Doesn't Show in Ribbon, or Gets Error 53
Upgrading to 7.5.0 provides a much simpler solution to this problem. - Standalone Licenses → Activation (6.x/7.x) → After Reset, Can't Load Response File (Standalone License)
Provides a method to finish a deactivation that was interrupted.
2–9 July 2016
- 7.x Network Guide → Reference—Server Manager → Deactivating 7.x Network Licenses ★
Rewrote the former text completely, and added full procedures for Automatic and Manual Deactivation. - More on Networks → Servers (6.x/7.x) → After Reset, Can't Load Response File (Network License) ★
Procedure for finishing a deactivation that was interrupted. - End User Setup → Further Information → User Manuals and Readme Files for Releases 7.x ★
- Standalone Licenses → Upgrades → Can I Uninstall Earlier Versions after Installing Release 6.x or 7.x of Palisade Software? ★
Complete rewrite. Added 7.x. Added explanations of major and minor upgrades, and when you can 6.x and 7.x in parallel.
26 June–2 July 2016
- Troubleshooting → @RISK with Projects → "Error opening the selected project"
Added two more causes and cures to the original one. - Troubleshooting → PrecisionTree → "Decision Tree ... exceeds the size limit of the professional edition." ★
19–25 June 2016
- Techniques and Tips → @RISK Simulation: Graphical Results → Combining Inputs in a Sensitivity Tornado
Noted that @RISK treats a RiskMakeInput as a precedent of a given output if the two have any precedents in common. - 7.x Network Guide → FAQs → Monitoring License Use on 7.x Network
New section: "The system denied a license to a user. How can I find out the reason?" - Troubleshooting → @RISK for Excel: Other Issues → "Object variable or With block variable not set"
Additional symptom: no buttons do anything. Additional cause: adding the wrong add-in; added instructions for fixing that. - Troubleshooting → All Products: Other Issues → "Sorry, we couldn't find StatTools.xla." (or Evolver.xla, etc.) ★
- Troubleshooting → @RISK for Excel: Other Issues → Toolbar Appears, But Every Button Does Nothing ★
12–18 June 2016
- End User Setup → Configuring Excel → Recommended Option Settings for Excel ★
- Techniques and Tips → NeuralTools → Dependent Variable Is a Date ★
5–11 June 2016
- Troubleshooting → All Products: Startup → "FLEXnet returned error code –97" (network client)
Separated server problems from client problems. - Troubleshooting → Network Server Issues → FLEXnet Error: "Exiting due to signal 27"
Rewrote the section on port-number conflicts, and added where to find port numbers.
29 May–4 June 2016
- Techniques and Tips → All Products → Troubleshooter for Releases 7.x: PalDiagnostics7 ★, Troubleshooter for Releases 6.x: PalDiagnostics6 ★, and Troubleshooter for Releases 5.x: PalDiagnostics5 ★
These articles create http links for users who aren't allowed to use ftp. - Techniques and Tips → Correlation in @RISK → Correlation of Time Series
Complete rewrite; it should be easier to understand now. - Troubleshooting → @RISK with Projects → Filter Button Gray in Excel
Clarified that filtering doesn't affect calculations. This article was further changed in the week of 18 September 2016. - End User Setup → Before You Install → Windows and Office Versions Supported by Palisade
Added a note about Project 2007 and @RISK 7.0. - Standalone Licenses → Upgrades → Upgrading to Version 7: Standalone Software 1.x, 4.x, 5.x, or 6.x
Noted that a new license is required. - 7.x Network Guide → Server Setup → Step 3: Activate 7.x License or Obtain Certificate
Added a sixth difference, with advice to ignore the last two.
★ indicates a new article.
Last edited: 2018-04-24
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