HomeEnd User SetupFurther InformationAcademic Licensing Options (6.x/7.x)

5.2. Academic Licensing Options (6.x/7.x)

Disponible en español: Resumen de las Licencias 6.x/7.x
Disponível em português: Visão Geral das Licenças 6.x/7.x

Applies to: All products, releases 6.x/7.x, academic licenses
For commercial licenses, see Overview of 6.x/7.x Commercial Licenses.
For Developer Kits 4.x, see Developer Kit License Types.

What licensing options do you offer for your software?

We offer license types for students, academic faculty, and commercial users, for single workstations or for a network. Here are all the academic license types:

UsersName of LicenseLicense LocationActivatable or Certificate
(See below.)
End User
☆ Palisade Tech Support may issue a certificate to work around specific problems.
★ All certificates are issued for a year at a time.
Faculty Standalone Academic   Always activatable☆ Permanent★
Concurrent Network   Usually activatable; certificate on request Permanent★
Students Standalone (bought by student)   Always activatable☆ 1 year
Course — Workstation Setup
(bought by the school)
  Always certificate 1 year
Course — Client-Server Setup
(bought by the school)
  Usually activatable; certificate on request 1 year
Textbook (free with book purchase)   Always certificate 1 or 2 years

What is an activatable license? What is a certificate license?

What is a standalone license?

A standalone license is for use on a single computer. An optional auxiliary license (available to faculty in some regions) will let you install and use the software on a second computer, provided that you are the only user on both computers. Standalone academic licenses are perpetual.

Most standalone licenses are of the activatable type: you receive an Activation ID, and you must activate it against our server. See Activating Palisade 6.x/7.x Standalone Software. You must also deactivate the license as part of transferring it, or before you wipe the computer's hard drive for any reason; see Transferring Standalone Software 6.x/7.x to a New Computer.

For the full license terms of standalone licenses, please see End User License Agreement (EULA).

Student licenses bought directly from Palisade last for one year from first activation. They have watermarks on graphs, but no restrictions on model size or software features. Except for the watermark, a student license functions exactly like a commercial license for the DecisionTools Suite Industrial Edition.

What is a Concurrent Network license?

Please see Overview of 6.x/7.x Network Licenses.

What is a course license?

Course licenses are sold to accredited colleges and universities for use in instruction. The school's IT department can select workstation setup, client-server setup, or both.

What is a textbook license?

If you bought a qualifying textbook, you can install a free license. You'll need to have your textbook with you during the install.

Textbook licenses are good for one or two years, depending on the title. A textbook license comes with certain restrictions on model size, and graphs are watermarked, but you can use all the features of the DecisionTools Suite Industrial Edition except the @RISK Library.

What kind of free technical support is available?

Tech Support will help make sure that can install and activate your software and that it's working correctly; Tech Support will also answer reasonable questions about product features. Installation is usually routine and does not require help from Palisade.

See also: Scope of Free Support.

How do I request technical support?

Academic faculty can email Technical Support (include your serial number), phone us at +1 607 277-8000, or use live chat on our Web page. When requesting support by phone or live chat, please have your serial number handy.

Students with course licenses who need help with installation should look to their school's IT department first; the IT department will contact Palisade if they cannot solve the problem. Students who bought licenses directly from Palisade, or who are using textbook software, can email Technical Support with installation problems (include your serial number or the title and edition of your textbook); support by phone and live chat is not available. For help in learning to use the products, students should consult their professors or the extensive video tutorials and help files.

Is remote access possible? I have the software installed on my office computer, and I want to log in from my laptop and run the software.

Remote access is allowed for Client-Server Setup only, but not for any other type. See "Using ... via remote access or Terminal Services is not allowed ...".

In some regions, if you have a standalone academic license then you can buy an auxiliary license that will let you install and run the software on a second computer, such as a laptop.

Last edited: 2016-08-02

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