HomeTroubleshooting@RISK with Projects"The file was created by a newer version of Microsoft Office Project"

6.21. "The file was created by a newer version of Microsoft Office Project"

Applies to: @RISK 7.0 only

I have Microsoft Project 2007. In @RISK, as soon as I click "Import MPP File", I get this message:

The file was created by a newer version of Microsoft Office Project and a converter is needed to open it. Do you want to download the converter from the Microsoft Office Web site?

If I click No, I can't import the file. If I click Yes, I get "Sorry, the page you're looking for can't be found."

You need to replace an @RISK file in the Program Files or Program Files (x86) folder tree. Recent versions of Windows may not let you do this in a download, so please follow this procedure:

  1. Verify that Excel and Project are not running.

  2. Download the attached file to your desktop or another convenient location. To verify it, right-click and select Properties. The size should be exactly 270,848 bytes.

  3. Open the folder C:\Program Files (x86)\Palisade\RISK7 or C:\Program Files\Palisade\RISK7 folder, whichever one exists.

  4. Click and drag the downloaded file into that folder. You may have to give permission twice, once to overwrite the older copy of the file and once to put the file into the Program Files tree.

Last edited: 2016-05-03

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