HomeTroubleshooting@RISK for Excel: Other IssuesDefine Distributions, Add Output, and Define Correlations Do Nothing

8.11. Define Distributions, Add Output, and Define Correlations Do Nothing

Applies to: @RISK 5.x–7.x

When I click Define Distributions, Add Output, or Define Correlations, the background of that button in the ribbon changes color, but no window comes up. I can run a simulation, but there's no Simulation progress window, and Broswe Results doesn't open a window.

First, determine whether you need a different article:

Your RiskModel.dll component is unregistered or misregistered. To fix this, you need full administrative rights. Please follow this procedure:

  1. Shut down Excel.
  2. Save the attached file to any convenient folder.
  3. Open the folder where the file was saved. Press and hold the Shift key, right-click the saved KB1379 file, and select Copy as path. Release the Shift key.
  4. Open an administrative command prompt—see this article if you're not sure how to do it. (You must open an administrative command prompt. It's not enough to right-click the saved file and select Run as Administrator.)
  5. Click into the command prompt window, right-click and select Paste. Press the Enter key.

If the registration runs successfully, you'll get "Success!" in the window. In that case, retry Define Distributions and the other buttons.

If you get "FAILURE" in the window, make a screen shot of the command window and of any popup window and send them to the Palisade representative.

Last edited: 2018-09-10


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