Home7.x Network GuideReference—Server ManagerAdvanced Options (7.x)

4.11. Advanced Options (7.x)

The Advanced Options button is the magnifying-glass icon near the lower left corner of the Server Manager window. It opens a panel with the following three buttons.


Clicking this button will open a Notepad window containing mostly debugging information. However, the displayed file also contains some license information that supplements the display from Status:

For Concurrent Network licenses:

Status shows the number currently in use and lists the current users, but it does not show any past usage of the license. To show all usage since the license service was last started, scroll to the bottom of the Notepad window. OUT lines show when end users launched the software; IN lines show when end users closed Excel, or clicked Utilities » Unload @RISK Add-In or similar, to release the license.

If your Concurrent Network is the activatable type, then borrowing or returning is indicated by an OUT or IN line with a user name of ACTIVATED LICENSE(S).

If your Concurrent Network is the certificate type, then borrowing a license is indicated by an IN line immediately followed by an OUT line, and returning a borrowed license is indicated by a REMOVING line immediately followed by an IN line. (Ignore "by administrator request" on the REMOVING line; the return was not necessarily done by an administrator.)

For Enterprise Network licenses:

Status shows the number of activated clients and the total number of allowed users, but it does not show which clients have been activated. For that information, search in the Notepad window (Ctrl+F) for the Activation ID. Below the information block for the license, you will see one "Destination System Name" line for each activated client.

Exception: If you redirected the license log, Server Manager will be unable to display it. In that case, get the information from the file where you redirected the log.

Host ID

The Host ID button displays the server name and Ethernet address(es) as they are known to the FLEXnet licensing software. Palisade Technical Support may ask you to send this information in some circumstances.


The Execute button is for use by Palisade Technical Support during a remote support session.

Last edited: 2017-01-27

This page was: Helpful | Not Helpful