HomeNetwork GuideClient SetupConcurrent Network Client Setup

2.1. Concurrent Network Client Setup

Applies to EXE installer for:
Concurrent Network client software 6.x/7.x
Course License end-user software (network clients and independent workstations) 6.x/7.x

If you're using the MSI installer, see Scripting the Client Install.

How do I install the Concurrent Network end-user software with the EXE installer?

Full administrative rights are required for the client install. For system requirements on client computers, see Windows and Office Versions Supported by Palisade.

To perform a full install or upgrade install of end-user software, browse to the network share or other location where you placed the EXE and INI files in Prepare the Client Install. Either run the EXE installer there, or copy the installer and the INI file to the client computer and run the copy. Either way, in Vista or Windows 7 or newer, right-click the EXE installer and select Run as administrator; in Windows XP, you can just double-click the installer.

The installer copies the server information from the INI file to the System Registry key HKLM\Software\FLEXlm License Manager\PALISADE_LICENSE_FILE or HKLM\Software\WOW6432Node\FLEXlm License Manager\PALISADE_LICENSE_FILE. The client installer doesn't connect to your server during install, but just assumes the INI file is correct. After install, the INI file is not used.

You can install the Concurrent Network client on any number of computers.

If I'm upgrading, do I need to uninstall the old version first?

If you're upgrading to a new major version, such as 6.x to 7.x, you can choose to uninstall the old version immediately, or leave it in place until the whole company has been upgraded. If you uninstall the old version later, the uninstall will not affect the new version.

If you're upgrading within the same major version, such as 7.x to a later 7.x, the new version will automatically overwrite the old version.

How can I verify the end-user install?

After the first client install, run the client to make sure that the server and client setups are correct. To do this, on the client click Start » All Programs » Palisade DecisionTools and select the shortcut for the software.

If you have to click Select License, the end user will need to do that also, because the license selection applies only to the user who is currently running.

At run time, the client software reads the System Registry to find the server information, which the installer copied from the INI file to the Registry. If the server information is incorrect, the server is unavailable, or the server software isn't running, the client software will say that it cannot reach the server. To correct this information on the client, see Redirecting Concurrent Clients to a New Server or Port Number.

See also:

Last edited: 2017-11-10

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