HomeTroubleshootingAll Products: Other IssuesRepair of Excel or Project

3.2. Repair of Excel or Project

Disponible en español: Reparación de Excel o Project
Disponível em português: Reparando Excel ou Project

Applies to: All Palisade add-ins for Microsoft Excel or Project

If a Palisade representative suggests a repair of Microsoft Office, or if you want to do it on your own, please follow the steps below. (Depending on how your computer is set up, you may need to get an administrator to do this for you.)  There's no need to reinstall your Palisade software unless a Palisade representative specifically suggests it.

Office 2013 and Office 2016:

See Microsoft's article Repair an Office Application. Although it takes a little longer, we recommend the Full Repair (Online Repair) rather than the Quick Repair, if you're given that option.

An uninstall/reinstall doesn't do much more than a repair, but it does do a few extra things. If you want to try an uninstall/reinstall instead of the repair, see Microsoft's article Uninstall Office 2016, Office 2013, or Office 365 from a PC.

Office 2010:

Please open Excel help and find the topic "Repair or remove your Office programs".  It gives step-by-step instructions for a repair of Excel based on your version of Windows.

Caution: The article also gives uninstall instructions. Make sure you follow the steps for repair, not uninstall.

Office 2007:

1. Click the Windows Start button, then Control Panel, then Programs and Features (in Windows 7 or Vista) or Add or Remove Programs (in Windows XP).

2. Find Microsoft Office 2007 in the list of programs that appears.

3. Highlight Microsoft Office 2007 and select Repair.
If Repair does not appear, and the only buttons you have are Change and Remove, click Change to trigger the setup program and then select Repair.

Office 2003:

1. Start Excel (but not any Palisade software).  If a blank workbook doesn't open automatically, open one.

2. In the menu, click Help and then Detect and Repair.

Last edited: 2017-04-11

This page was: Helpful | Not Helpful