HomeStandalone LicensesActivation (5.x/4.x/1.x)Activation Fails with "This license may already be activated on another computer." (5.x)

3.3. Activation Fails with "This license may already be activated on another computer." (5.x)

Applies to:
DecisionTools Suite 5.x
@RISK 5.x
Evolver 5.x
NeuralTools 5.x
PrecisionTree 5.x
StatTools 5.x
TopRank 5.x

Problem:
When I try an activation, I get the message "Activation failed - this license may already be activated on another computer". But this is my first install, so there's no way it's active on another computer.

Response:
This message may be triggered by any of several different reasons, and should be interpreted simply as "Activation failed for some reason."  Here are several possible causes and cures.

If you were trying an Automatic Activation:

If you were trying a Manual Activation:

last edited: 2014-01-10

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