HomeTroubleshootingIssues while Uninstalling"Another program is being installed."

17.1. "Another program is being installed."

Applies to: All product uninstallers

While trying to uninstall one of your products, I got the message

Another program is being installed. Please wait until that installation is complete.

I'm not actually installing anything. What can I do?

When one of our employees had this problem, the following worked:

  1. Start » Run » services.msc
  2. Find the Windows Installer service.
  3. If it's running, right-click and stop it.
  4. If it's set to Automatic, right-click, select Properties, and change it to Manual.

You might also try Microsoft's "Fix Problems with Programs" tool, mentioned in "Another version of this product is already installed. Installation of this version cannot continue.".

Last edited: 2015-10-19

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